Merchandise Associate

4 weeks ago


Rancho Cordova, California, United States Marshalls Full time
Job Title: Merchandise Associate

At Marshalls, we're all about discovery - discovering new brands, discovering new styles, and discovering new ways to make the everyday a little more fun. As a Merchandise Associate, you'll play a key role in helping our customers find their next great find.

Key Responsibilities:
  • Provide exceptional customer service, engaging with customers and embodying our customer experience principles
  • Support and maintain a clean and organized store environment, adhering to operational, merchandise, and loss prevention standards
  • Process customer purchases and returns accurately, counting change back to customers according to established procedures
  • Promote credit and loyalty programs, and maintain merchandising philosophy and procedures
  • Initiate and participate in store recovery as needed, maintaining all organizational, cleanliness, and recovery standards
  • Provide and accept recognition and constructive feedback, adhering to all labor laws, policies, and procedures
  • Support and participate in store shrink reduction goals and programs, and participate in safety awareness
Requirements:
  • Excellent customer service skills, with the ability to work a flexible schedule to support business needs
  • Strong communication and organizational skills, with attention to detail and the ability to multitask
  • Capable of lifting heavy objects with or without reasonable accommodation, and working effectively with peers and supervisors
  • Retail customer experience preferred, with a positive attitude and a willingness to learn and grow
Benefits:
  • Associate discount, EAP, smoking cessation, bereavement, and 401(k) Associate contributions
  • Child care and cell phone discounts, pet and legal insurance, credit union, and referral bonuses
  • 401(k) match, medical, dental, and vision, HSA, health care FSA, life insurance, short and long-term disability, paid parental leave, paid holidays, vacation, and sick leave, auto and home insurance discounts, scholarship program, and adoption assistance

This position has a starting pay range of $16.00 to $16.50 per hour, with actual starting pay determined by relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment. We're an equal opportunity employer, committed to diversity and inclusion, and we provide reasonable accommodations to qualified individuals with disabilities.



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