Inside Sales Representative

2 weeks ago


Watertown, South Dakota, United States Dakota Supply Full time
Position Overview:

Join Dakota Supply as a Plumbing & HVAC Sales Specialist. In this full-time role, you will engage with customers and contribute to the growth of our plumbing and HVAC sales.

Work Schedule:

This position typically operates from 8 am to 5 pm, Monday through Friday, with occasional variations based on business needs.

Key Responsibilities:
  • Act as the primary point of contact for customer orders.
  • Assist customers with product inquiries in a professional manner.
  • Accurately process and fulfill orders in a timely fashion.
  • Generate and follow up on customer quotations.
  • Provide troubleshooting and technical support as needed.
  • Collaborate with team members to resolve customer service issues promptly.
  • Restock the sales counter and maintain an organized display area.
  • Monitor inventory levels and manage damaged products.
  • Encourage the sale of additional products where applicable.
  • Perform other assigned duties as necessary.
Qualifications:

The ideal candidate will possess:

  • A high school diploma or equivalent.
  • A collaborative mindset, ready to support fellow team members.
  • Product knowledge acquired through relevant education or extensive field experience.
  • Excellent relationship-building and communication skills.
  • Strong attention to detail and multitasking abilities.
  • Effective active listening skills to assess customer needs.
  • Problem-solving and analytical capabilities.
  • Proficiency in computer systems, with experience in ERP systems preferred.
  • The ability to prioritize and organize tasks efficiently.
  • Physical capability to lift and load items weighing between 30-70 pounds.
Benefits:

At Dakota Supply, we are proud to be 100% employee-owned, meaning your contributions directly impact both the organization and your personal Employee Stock Ownership Plan (ESOP).

We are committed to your professional growth, offering extensive training and development opportunities.

Our competitive compensation packages are based on your experience and potential, complemented by generous Paid Time Off (PTO) and Extended Medical Leave (EML).

Our comprehensive benefits include medical, dental, and vision coverage, along with life insurance, disability options, and retirement savings plans with employer contributions.

We also encourage community involvement by offering paid volunteer hours in addition to PTO.



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