Sales Team Lead

2 weeks ago


Pensacola, Florida, United States The Cookie Place Inc Full time
Job Profile: Sales Associate

At The Cookie Place, Inc., we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a key role in delivering exceptional customer service and creating a positive experience for every guest.


Key Responsibilities:
  • Lead the sales team and create a positive experience for every guest.
  • Work under the supervision of the Store Manager and Assistant Manager to ensure the daily shift is running smoothly.
  • Maximize sales growth on your shift by delivering exceptional customer service.
  • Ensure all products are prepared and restocked as needed based on demand.
  • Operate a register and ensure accountability of money.
  • Decorate cookies and cakes with a wide variety of templates.
  • Ensure cleanliness of the store and all preparation areas.
  • Adhere to all Great American Cookie standards.
  • Responsible for meeting store operations and customer service objectives based on The Cookie Place, Inc. standards.
  • Oversee all cash handling procedures in the store including making deposits.
  • Prepare ingredients for baking and decorating.
  • Operate an oven and bake ingredients within standard constraints.
  • Ensure that all Company policies and procedures are followed.

Requirements:
  • 1-2 years of retail and/or food service management experience.
  • 1-2 years of customer service experience.
  • 1-2 years of cake decorating experience.
  • Excellent customer service skills.
  • Good verbal communication.
  • Ability to multi-task.
  • Attention to detail.
  • Must be a team player.
  • Must be 18+ years of age.

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