Security Operations Manager

3 days ago


Lombard, Illinois, United States Allied Universal® Technology Services Full time
Job Overview

We are seeking an experienced Regional Service Manager to lead our electronic security team in the designated region. This is a critical role that requires strong leadership and technical skills to manage field staff, drive service delivery, and ensure customer satisfaction.

Key Responsibilities:
  • Foster collaboration among teams to achieve business objectives
  • Oversee service engagements, retention efforts, and technician performance
  • Plan, organize, and manage daily service activities
  • Support staff development, hiring, and training initiatives
  • Develop and implement strategies to enhance customer satisfaction and growth

Salary:$65,000 - $85,000 per year, depending on experience

Requirements:
  • Minimum 3 years of management experience in electronic security or related industry
  • Strong technical acumen, analytical, and decision-making skills
  • Self-motivated with ability to motivate and influence others
  • Proficient with MS Office Suite (Teams, Excel, Outlook, PowerPoint, Project, SharePoint, and Word)
  • Current driver's license for company vehicle use
Benefits:
  • Company vehicle + bonus
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • 401(k) or Supplemental Income Plan enrollment
  • Eight paid holidays annually, five sick days, and four personal days


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