Banking Operations Manager
3 weeks ago
We are seeking an experienced Banking Operations Manager to join our team at Old Second National Bank. This role is responsible for overseeing the daily Teller function for a branch, ensuring compliance with policies and procedures, providing exceptional customer service, and driving sales growth.
About the RoleThe successful candidate will have a proven track record in banking operations, excellent leadership skills, and the ability to motivate and train staff to achieve superior customer service and accuracy. Key responsibilities include:
- Managing the daily Teller function, including scheduling and staffing
- Ensuring compliance with regulatory requirements and bank policies
- Providing coaching and training to Tellers to meet sales and customer service goals
- Maintaining accurate records and reports
- Conducting audits and security tests as scheduled
To be successful in this role, you will need:
- High School diploma or equivalent and two or more years of banking experience
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
We offer a competitive salary range of $21.75 - $27.00 per hour, plus variable pay based on sales referral activities and operational performance. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off.
What We OfferAs a Banking Operations Manager at Old Second National Bank, you will have the opportunity to work in a dynamic and growing organization, develop your skills and knowledge in banking operations, and contribute to our mission of delivering exceptional customer service and financial solutions. If you are a motivated and results-driven individual who is passionate about banking and customer service, we encourage you to apply for this exciting opportunity.
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