Banking Operations Manager

3 weeks ago


Lombard, Illinois, United States Old Second National Bank Full time
Job Overview

We are seeking an experienced Banking Operations Manager to join our team at Old Second National Bank. This role is responsible for overseeing the daily Teller function for a branch, ensuring compliance with policies and procedures, providing exceptional customer service, and driving sales growth.

About the Role

The successful candidate will have a proven track record in banking operations, excellent leadership skills, and the ability to motivate and train staff to achieve superior customer service and accuracy. Key responsibilities include:

  • Managing the daily Teller function, including scheduling and staffing
  • Ensuring compliance with regulatory requirements and bank policies
  • Providing coaching and training to Tellers to meet sales and customer service goals
  • Maintaining accurate records and reports
  • Conducting audits and security tests as scheduled
Requirements

To be successful in this role, you will need:

  • High School diploma or equivalent and two or more years of banking experience
  • Excellent communication and interpersonal skills
  • Strong leadership and management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Compensation and Benefits

We offer a competitive salary range of $21.75 - $27.00 per hour, plus variable pay based on sales referral activities and operational performance. Our comprehensive benefits package includes health insurance, retirement savings, and paid time off.

What We Offer

As a Banking Operations Manager at Old Second National Bank, you will have the opportunity to work in a dynamic and growing organization, develop your skills and knowledge in banking operations, and contribute to our mission of delivering exceptional customer service and financial solutions. If you are a motivated and results-driven individual who is passionate about banking and customer service, we encourage you to apply for this exciting opportunity.



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