Hotel Operations Manager
2 weeks ago
**About Us**
Crescent Hotels and Resorts is a leading hospitality company that prides itself on delivering exceptional guest experiences. We are currently seeking a highly motivated and experienced Front Office Supervisor to join our team at The Westin Chicago Lombard.
**Job Overview**
This is a fantastic opportunity for an individual who is passionate about customer service and has a proven track record of success in a supervisory role. As a Front Office Supervisor, you will be responsible for overseeing the daily operations of the front desk staff, ensuring maximum revenue and profit while maintaining optimal guest satisfaction.
**Key Responsibilities**
- Interview, hire, train, and recommend performance evaluations for front desk staff
- Respond to guest special requests, needs, problems, issues, and concerns
- Implement company programs and supervise the daily operations of the front desk
**Requirements**
To be successful in this role, you must have excellent communication skills, be able to work flexible shifts, and have previous hotel experience. A background in supervisory or management roles is also preferred.
**Salary Estimate**
$60,000 - $80,000 per year, depending on experience
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