Patient Registration Coordinator

2 days ago


Washington, United States Unity Health Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Clerk to join our team at Unity Health Care. As a Patient Registration Clerk, you will be responsible for performing patient registration, scheduling appointments, and maintaining accurate and up-to-date patient records.

Key Responsibilities
  • Control the flow of patients in and out of the clinic, ensuring a smooth and efficient experience.
  • Perform necessary registration functions, including insurance verifications, demographic updates, and emergency contact information.
  • Serve as a receptionist and liaison between patients, teammates, and staff, providing exceptional customer service and communication skills.
  • Review client-related forms for accuracy and completeness, assisting patients as needed.
  • Maintain a clean, organized, and safe working environment, adhering to Unity Health Care's standards.
  • Maintain files and/or client database, ensuring accurate and up-to-date information.
  • Schedule appointments, record information, and effectively communicate appointment schedules to patients.
  • Measure key metrics important for advanced access, contributing to the success of our healthcare services.
Requirements
  • High school diploma or equivalent required.
  • One year of experience in an office setting, preferably in a medical office setting.
Preferred Qualifications
  • Strong customer service background.
  • Knowledge of medical terminology and insurances.
  • Basic knowledge of health insurance plans, such as Medicare and Medicaid.
  • Good oral, written, and telephone communication skills.
  • Bilingual: English/Spanish preferred.
  • Ability to work independently or in a team-oriented environment, interrelating well with individuals from diverse ethnic and cultural backgrounds.
  • Basic working knowledge of computers.
  • Typing 40 WPM preferred.
Work Environment

Unity Health Care provides primary healthcare services to underserved patients in Washington, DC. As a federally qualified health center, we are committed to serving traditionally underserved people in the community. Our office environment may be stressful, with multiple, time-sensitive tasks to be accomplished within a short period of time.

Hours may include some evenings and/or Saturday work. While every effort is made to assign staff to one clinic site regularly, Unity may change the assigned clinic and/or site temporarily or permanently, depending on the need.



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