Customer Service Director

1 day ago


Columbia, Tennessee, United States Food Lion Full time
About Us

Ahold Delhaize is a leading food retail company that values the development and retention of great people in our business. We take pride in our high-quality food and our commitment to driving the continued success of our business.

Job Summary

We are seeking a Customer Service Leader to join our team. As a key member of our organization, you will play a critical role in driving the success of our business by providing exceptional customer service and leading our customer service team.

Key Responsibilities
  • Lead and manage the customer service team to ensure exceptional customer service is delivered across all channels
  • Develop and implement customer service strategies to drive business growth and improve customer satisfaction
  • Collaborate with cross-functional teams to ensure seamless customer service experiences
  • Monitor and analyze customer feedback to identify areas for improvement
  • Develop and implement training programs to enhance customer service skills
Requirements
  • Proven experience in customer service leadership or management
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Experience with customer service software and technology
  • Strong problem-solving and conflict resolution skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Columbia, Tennessee, United States JC Ford Co Full time

    Job Title: Global Service DirectorJob Summary:The Global Service Director is a key leadership position at JC Ford Co, responsible for overseeing and leading our service-oriented initiatives. This role requires a strong leader who can work closely with clients and service teams to optimize service strategies, enhance customer experiences, and ensure seamless...


  • Columbia, Tennessee, United States JC Ford Co Full time

    Job SummaryThe Global Service Director is a key leadership role at JC Ford Co, responsible for overseeing and leading our service-oriented initiatives. This position requires a strong leader who can work closely with clients and service teams to optimize service strategies, enhance customer experiences, and ensure seamless service delivery.Key...


  • Columbia, Tennessee, United States Randstad Full time

    Customer Service Representative OpportunityWe are seeking an entry-level candidate to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our insureds, agents, and customers across the state of Tennessee.Key Responsibilities:Analyze billing and collect...


  • Columbia, Tennessee, United States Roto-Rooter (Tennessee) Full time

    {"Job Title": "Customer Service Representative", "Company Overview": "Roto-Rooter in Columbia, TN is a leading provider of residential and commercial plumbing, drain cleaning, and water cleanup services in North America. Our well-known jingle, "And away go troubles down the drain," says it all - we solve problems quickly while providing excellent customer...


  • Columbia, Tennessee, United States Randstad North America, Inc. Full time

    Key Responsibilities:Analyze billing and collect payments to maintain accurate customer accounts.Resolve customer concerns by clarifying issues and providing efficient solutions.Answer general underwriting questions to ensure customer satisfaction.Requirements:Excellent communication and problem-solving skills.Ability to work in a fast-paced...


  • Columbia, Tennessee, United States Seasoned Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Register Clerk at Seasoned Taco Bell. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a positive and efficient work environment.Key Responsibilities:Manage cash...


  • Columbia, Tennessee, United States Lennar Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Lennar, one of the nation's leading homebuilders. As a key member of our customer care team, you will play a critical role in ensuring the satisfaction of our homeowners by providing exceptional service and support.Key...


  • Columbia, Tennessee, United States Roto-Rooter (Tennessee) Full time

    Job DescriptionAbout Roto-Rooter (Tennessee)Roto-Rooter (Tennessee) is a leading provider of residential and commercial plumbing, drain cleaning, and water cleanup services in North America. Our company culture recognizes and rewards performance and hard work, offering top pay, job security, and opportunities for career advancement.Job...


  • Columbia, Tennessee, United States Seasoned Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Taco Bell Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, preparing food, and maintaining a clean and safe work environment.Key ResponsibilitiesTake orders and prepare food to meet customer...


  • Columbia, Tennessee, United States CUSA Full time

    Job Summary:We are seeking a highly organized and customer-focused Front Desk Agent to join our team at CUSA. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Guest Services: Greet and assist guests, respond to their...


  • Columbia, Tennessee, United States Lennar Full time

    About the RoleThe Customer Care Representative at Lennar is a critical link between homebuyers and trade partners to conduct final orientations, diagnose, schedule and complete warranty service work.Key ResponsibilitiesMaintain positive homeowner relations and coordinate repair work to ensure satisfaction with the services provided.Schedule and oversee...


  • Columbia, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the insurance industry. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, assisting with policy-related inquiries, and ensuring seamless communication with our...


  • Columbia, Tennessee, United States Sun Tan City Full time

    Job SummaryThis position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals.Key...


  • Columbia, Tennessee, United States Sun Tan City - STC Management Group, LLC Full time

    Job SummaryThis is a challenging and rewarding role that requires a high level of energy and enthusiasm. As an Assistant Salon Director, you will be responsible for maintaining a positive and client-centric environment, driving store performance, and fostering superior client service.Key ResponsibilitiesOperational Excellence: Monitor and manage daily...


  • Columbia, Tennessee, United States Maury Regional Hospital Full time

    {"h1": "Director - Radiology Administration", "p": "As a key member of the Maury Regional Health team, you will oversee the efficient operation of the Imaging department, ensuring the delivery of high-quality patient care and services. Your leadership skills and expertise will be instrumental in supervising and coordinating the systems and personnel...


  • Columbia, Tennessee, United States Roto-Rooter (Tennessee) Full time

    Job DescriptionAbout Roto-Rooter (Tennessee)Roto-Rooter (Tennessee) is a leading provider of residential and commercial plumbing, drain cleaning, and water cleanup services in North America. With a rich history dating back to 1935, our company has grown to become a trusted name in the industry.Job ResponsibilitiesProvide exceptional customer service through...


  • Columbia, Tennessee, United States Jennalynn Drake - State Farm Agent Full time

    Job OverviewAs a Telemarketing Representative for Jennalynn Drake - State Farm Agent, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experiences.Key ResponsibilitiesCollaborate with the agent to establish and meet marketing goals, driving business growth and success.Maintain a strong work...


  • Columbia, Tennessee, United States McAlister's Full time

    About the RoleWe are seeking a highly skilled and experienced General Manager to join our team at McAlister's Deli. As a key member of our management team, you will be responsible for leading our restaurant operations, driving sales growth, and delivering exceptional customer service.Key ResponsibilitiesRestaurant Operations: Oversee all aspects of...


  • Columbia, Tennessee, United States Randstad Full time

    Join a Leading Insurance ProviderWe are a reputable insurance organization looking for motivated individuals eager to embark on a fulfilling career in the insurance sector. If you have a passion for assisting others and thrive in a collaborative environment, consider a role in our Life Insurance Customer Support team. Our mission is to provide exceptional...

  • Service Technician

    1 week ago


    Columbia, Tennessee, United States Parman Tractor & Equipment Full time

    Job SummaryParman Tractor & Equipment is seeking a skilled Service Technician to join our team in Columbia, TN. As a Service Technician, you will play a crucial role in ensuring the highest level of customer satisfaction and dealer profitability by performing inspections and repairs of heavy equipment.Key Responsibilities:Facilitate inspections and repairs...