Restaurant Operations Manager

5 days ago


Cincinnati, Ohio, United States Hyatt Regency Cincinnati Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Hyatt Regency Cincinnati. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our restaurant, managing staff, and ensuring exceptional service delivery to our guests.

Key Responsibilities
  • Assist the Restaurant Manager in training and developing staff to provide excellent service to our guests.
  • Oversee the daily operations of the restaurant, including managing staff, inventory, and cost control.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the culinary team to ensure high-quality food and beverage offerings.
  • Manage staff schedules, conduct performance evaluations, and provide coaching and development opportunities.
  • Ensure compliance with health and safety regulations, as well as company policies and procedures.
Requirements
  • Bachelor's degree in Hospitality or a related field.
  • Proven experience as a host, server, or cashier, with supervisory experience preferred.
  • Excellent communication and interpersonal skills.
  • Strong leadership and team management abilities.
  • Knowledge of restaurant operations, including inventory management and cost control.
  • Excellent problem-solving skills and ability to multitask.
  • Prior cash handling experience and experience with MICROS POS system.
  • TIPS, CPR, and Serve Safe certification preferred.
  • Understanding of food safety and hygiene practices.
  • Proficient in MS Office and POS systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.
What We Offer
  • A competitive salary range of USD $20.00 - USD $20.00 per hour.
  • A comprehensive benefits package, including medical coverage, dental and vision coverage, 24/7 Teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match.

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