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Sales Support Specialist

2 months ago

Grand Prairie Texas, United States Poly-America Full time

Job Summary:

Poly-America, a leading manufacturer of polyethylene products, is seeking a highly organized and detail-oriented Sales Support Specialist to join our sales department. As a key member of our team, you will play a critical role in supporting our sales team and ensuring the smooth operation of our national account customers.

Key Responsibilities:

  • Prepare and maintain accurate sales reports and spreadsheets, including weekly sales data and customer information.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Screen and direct incoming calls to support multiple sales representatives and executives.
  • Assist with administrative tasks, such as data entry, filing, and other duties as needed.
  • Conduct customer surveys and gather feedback to improve our sales and customer service processes.
  • Participate in special projects and initiatives to drive business growth and improvement.

Requirements:

  • Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • 1-3 years of experience in a sales support or administrative role, preferably in a manufacturing or industrial setting.
  • Bachelor's degree in a related field, such as business administration or marketing.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
  • Ability to work independently with minimal supervision and as part of a team.
  • High level of critical thinking and problem-solving skills, with the ability to analyze data and make informed decisions.

What We Offer:

Poly-America offers a competitive compensation package, including medical and dental benefits, paid time off, and a 401(k) retirement plan. We are an equal opportunity employer and welcome applications from diverse candidates.