Guest Experience Coordinator

4 weeks ago


Noblesville, United States Sahm's Village Ale House of WestClay Full time
Job Overview

Become an integral part of our vibrant atmosphere and enjoy a competitive hourly wage along with a share of tips.

Key Responsibilities

The primary role of our hosts is to ensure that every guest is warmly welcomed and enjoys a delightful experience from the moment they arrive. Key responsibilities include:

  • Welcoming patrons as they enter the establishment.
  • Escorting guests to their designated tables.
  • Managing reservations and handling incoming calls.
  • Providing accurate wait time estimates.
  • Facilitating seating arrangements that enable servers to effectively attend to guests' needs.
  • Maintaining a clean and inviting lobby area.
  • Completing any side tasks before the conclusion of your shift.
  • Performing additional duties as assigned by management.
Qualifications
  • Strong verbal communication skills and phone manners.
  • Minimum age requirement of 16 years.
  • Capability to stand for extended periods, at least 4 hours per shift.
  • Ability to handle multiple tasks in a fast-paced setting.
  • Team-oriented mindset with a collaborative approach to working with management and servers.
Preferred Qualifications
  • Previous experience in customer service.
  • High School Diploma or equivalent.
Benefits

This position qualifies for a share in tips. Full-time employees may also receive additional benefits.



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