Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our Membership Sales and Service Team as a Welcome Center Representative. In this role, you will be responsible for managing member check-in, conducting membership and program sales, and providing exceptional customer service to our members and guests.
Key Responsibilities- Present a welcoming and friendly demeanor when greeting and serving members and program participants
- Enforce YMCA safety and membership policies at all times
- Ability to work independently and to problem solve to serve our Y members
- Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
- Conduct prospective member tours, as needed
- Take member and non-member phone calls per YMCA policies
- Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff
- Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe
- Maintain an orderly and neat workspace during your shift and clean up when leaving
- Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim
- Attend all staff meetings and be able to work as a team player
- Perform all other duties as assigned
- FREE YMCA Membership for you
- Discount on Specialty Programs like Personal Training and Swimming Lessons
- Discounted or FREE family membership
- Robust Retirement Plan up to 10%
- Health, Dental, and Vision Benefit Package
- Vacation and Sick Time (PT receive sick time)
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Customer Service Representative
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Needham, United States C&W Services Full timeC&W Services - Full time [Customer Service Representative] As a Customer Service Representative at C&W Services, you'll: Assist customers with inquiries, complaints, and requests; Provide exceptional customer service through phone, email, and in-person interactions; Resolve issues promptly and efficiently; Maintain accurate records of customer interactions...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Needham, United States YMCA of Greater Boston Full timeJob SummaryWe are seeking a highly motivated and customer-focused Welcome Center Representative to join our Membership Sales & Service Team at the Charles River YMCA. As a key member of our team, you will be responsible for managing member check-in, adhering to safety protocols, conducting membership and program sales, and providing exceptional customer...
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Customer Service Ambassador
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Customer Service Representative
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Needham, United States Direct Federal Credit Union Full timeDirect Federal Credit Union MissionAt Direct Federal Credit Union, we strive to deliver exceptional financial services to our members. Our goal is to provide a seamless experience, ensuring that every interaction contributes to stronger relationships, instilled trust, financial empowerment, and solved problems.Key ResponsibilitiesUnderstand and explain all...
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Customer Service Representative
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Customer Service Ambassador
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Customer Service Representative
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Customer Service Representative
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Needham, United States Resource Innovations Full timeResource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations...
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Customer Service Representative
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Customer Service- Bagger
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