Customer Service- Bagger

3 months ago

Needham, United States Roche Bros. Supermarkets Full time

Overview:

The Bagger provides excellent customer service by efficiently bagging purchases at checkout. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family

This position starts at $15.00 - $17.56 / hour.

Minimum Qualifications:

1. Must be passionate about people and committed to customer service excellence
2. Must be able to work as a team member and interact positively with customers.
3. Must possess a high standard of integrity and reliability.
4. Successful completion of e-learnings and department training programs.
5. Must be able to read, write, speak, and understand English.
6. Ability to work a schedule based on the business needs of the store location.
7. Authorized to work within the U.S.

Responsibilities:

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.


1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
2. Commit to the Golden Rule and work with management and fellow associates to build a strong customer service team.
3. Assist customers in unloading their purchases onto the conveyor belt at the checkout (when and if applicable).
4. Utilize all the techniques specified in training to properly bag customer orders.
5. Carry/push groceries in a shopping cart to the customers vehicle, and assist loading groceries into the vehicle (when and if applicable).
6. Collect shopping carts from the parking lot and other areas and return them to designated area, being sure to remove flyers and other debris.
7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.
8. Participate actively in controlling shrink (loss of profit), checking the bottom of carriages, shoplifting awareness, associate theft, and perishable overstock control.
9. Keep work area clean and neat and replace cleaning and bagging supplies in the checkout lane.
10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.
11. Other duties as assigned by management.

Secondary Job Functions:
1. Service Clerks may be scheduled as Lot Attendants, with the following requirements:
1. Proactively providing incredible customer service by offering to assist customers with their grocery purchases.
2. Maintaining the appearance and safety of the parking lot, sidewalk, and lobby.
3. Ensuring customers have easy access to shopping carts.
4. Keeping shopping carts clean and dry, wiping them down in the snow or rain.
5. Other duties as assigned by the management team.

Physical Demands: (per work day):

Physical Demands and Safety Risk Factors: The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Sitting

0% (N) Never

Carrying up to 50 lbs, pulling up to 250 lbs, climbing, and crawling.

1-33% (O) Occasionally

Lifting up to 50 lbs, bending, balancing, kneeling, reaching at waist or overhead, and smelling.

34-66% (F) Frequently

Standing and walking on a tile, concrete floor or pavement, pushing up to 250 lbs, crouching, handling, fingering, feeling, talking, seeing, and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck.

34-66% (F) Frequently

Machines, tools, and equipment utilized:

Shopping cart, handbasket, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.

Repetitive Action:

The continuous movement of the entire body.

Working Conditions: Working environment is inside and maybe outside in cold or hot temperatures that may be wet or humid.

  • Customer Service- Bagger

    2 weeks ago

    Needham, United States Unavailable Full time

    Overview The Bagger provides excellent customer service by efficiently bagging purchases at checkout.  This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family! This position starts at $15.00 - $17.56 / hour. Minimum...

  • Customer Service Representative

    2 days ago

    Needham, Massachusetts, United States First Help Financial Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Help Financial. As a key member of our Customer Service department, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for our customers.Key...

  • Customer Service Representative

    21 hours ago

    Needham, United States First Help Financial Full time

    About First Help FinancialFirst Help Financial is a rapidly growing financial services company that provides auto loans to underserved individuals. We pride ourselves on delivering exceptional customer service and support to our clients and partners.Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team. As...

  • TSA Customer Service Representative

    54 minutes ago

    Needham, United States Staples Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Enrollment Agent to join our team at Staples Connect. As an Enrollment Agent, you will play a critical role in helping our customers navigate the TSA Precheck process and provide exceptional customer service in our retail locations.**Key Responsibilities:**Provide excellent customer service...

  • Bilingual Customer Service Representative

    22 hours ago

    Needham, Massachusetts, United States First Help Financial Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Associate to join our team at First Help Financial. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 days ago

    Needham, Massachusetts, United States First Help Financial Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Collections Associate to join our team at First Help Financial. As a Collections Associate, you will be responsible for communicating with borrowers, resolving collection issues, and providing exceptional customer service.Key ResponsibilitiesProvide customer service and resolve collection issues...

  • TSA Customer Service Representative

    2 months ago

    Needham, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 163 Highland St.** **City / State: Needham, MA US** **Date Posted: February 8, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1200834** Staples Connect focuses on our customer and our community, while empowering you to learn, grow and deliver. As an...

  • Director of Customer Service Operations

    2 days ago

    Needham, United States King & Bishop Full time

    Our client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an...

  • Director of Customer Service Operations

    3 days ago

    Needham, United States King & Bishop Full time

    Our client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an...

  • Director of Customer Service Operations

    18 hours ago

    Needham, United States King & Bishop Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Customer Service Operations to join our team at King & Bishop. As a key member of our leadership team, you will be responsible for leading and managing our customer service operations, driving process improvements, and ensuring exceptional customer experiences.Key...

  • Bilingual Customer Service Associate

    4 weeks ago

    Needham, United States First Help Financial Full time

    Job DescriptionJob DescriptionFirst Help Financial (FHF) is one of the fastest growing companies in the US. We help first-time buyers get a car by offering flexible financing options and native-language support. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and...

  • Bilingual Customer Service Associate

    4 weeks ago

    Needham, United States First Help Financial Full time

    Job DescriptionJob DescriptionFirst Help Financial (FHF) is one of the fastest growing companies in the US. We help first-time buyers get a car by offering flexible financing options and native-language support. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and...

  • Customer Service Representative

    3 months ago

    Needham, United States Resource Innovations Full time

    Job DescriptionJob DescriptionResource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then...

  • Customer Service Representative

    3 weeks ago

    Needham, United States Resource Innovations Full time

    Job DescriptionJob DescriptionResource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then...

  • Customer Service Representative

    3 months ago

    Needham, United States Resource Innovations Full time

    Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations...

  • Customer Service Representative

    2 weeks ago

    Needham, United States Resource Innovations Full time

    Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation. If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to climate change mitigation, then working for Resource Innovations...

  • Customer Service Technician

    4 weeks ago

    Needham Heights, United States Big Belly Solar LLC Full time

    Job DescriptionJob DescriptionDescription:Position DescriptionWe are looking to fill an entry-level Customer Service Technician Role. (0-2 years exp.) This Role would be responsible for ensuring that customers, distributors, and service providers receive professional, courteous support with regard to the company’s products, software, and services. Through...

  • Customer Service Representative

    1 day ago

    Needham Heights, United States Goldfish Swim School - Needham Full time

    Job OverviewAt Goldfish Swim School - Needham, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries,...

  • Bilingual Customer Service Associate

    1 month ago

    Needham, United States First Help Financial Full time

    Job DescriptionJob DescriptionFirst Help Financial (FHF) is one of the fastest growing companies in the US. We help first-time buyers get a car by offering flexible financing options and native-language support. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and...

  • Part-Time Bilingual Customer Service Associate

    4 weeks ago

    Needham, United States First Help Financial Full time

    First Help Financial (FHF) is one of the fastest growing companies in the US. We help first-time buyers get a car by offering flexible financing options and native-language support. Our mission is to help overlooked consumers get access to financing and make smart financial decisions. Through flexible financing options and tri-lingual support, we offer...