Customer Service- Bagger
7 months ago
Overview:
The Bagger provides excellent customer service by efficiently bagging purchases at checkout. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family
This position starts at $15.00 - $17.56 / hour.
Minimum Qualifications:1. Must be passionate about people and committed to customer service excellence
2. Must be able to work as a team member and interact positively with customers.
3. Must possess a high standard of integrity and reliability.
4. Successful completion of e-learnings and department training programs.
5. Must be able to read, write, speak, and understand English.
6. Ability to work a schedule based on the business needs of the store location.
7. Authorized to work within the U.S.
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
2. Commit to the Golden Rule and work with management and fellow associates to build a strong customer service team.
3. Assist customers in unloading their purchases onto the conveyor belt at the checkout (when and if applicable).
4. Utilize all the techniques specified in training to properly bag customer orders.
5. Carry/push groceries in a shopping cart to the customers vehicle, and assist loading groceries into the vehicle (when and if applicable).
6. Collect shopping carts from the parking lot and other areas and return them to designated area, being sure to remove flyers and other debris.
7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations.
8. Participate actively in controlling shrink (loss of profit), checking the bottom of carriages, shoplifting awareness, associate theft, and perishable overstock control.
9. Keep work area clean and neat and replace cleaning and bagging supplies in the checkout lane.
10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved.
11. Other duties as assigned by management.
Secondary Job Functions:
1. Service Clerks may be scheduled as Lot Attendants, with the following requirements:
1. Proactively providing incredible customer service by offering to assist customers with their grocery purchases.
2. Maintaining the appearance and safety of the parking lot, sidewalk, and lobby.
3. Ensuring customers have easy access to shopping carts.
4. Keeping shopping carts clean and dry, wiping them down in the snow or rain.
5. Other duties as assigned by the management team.
Physical Demands and Safety Risk Factors: The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting
0% (N) Never
Carrying up to 50 lbs, pulling up to 250 lbs, climbing, and crawling.
1-33% (O) Occasionally
Lifting up to 50 lbs, bending, balancing, kneeling, reaching at waist or overhead, and smelling.
34-66% (F) Frequently
Standing and walking on a tile, concrete floor or pavement, pushing up to 250 lbs, crouching, handling, fingering, feeling, talking, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck.
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Shopping cart, handbasket, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies.
Repetitive Action:
The continuous movement of the entire body.
Working Conditions: Working environment is inside and maybe outside in cold or hot temperatures that may be wet or humid.
-
Customer Service- Bagger
6 days ago
Needham, United States Roche Bros. Full timeAssist to effectively plan, organize, lead, coordinate, and optimize the materials and human resources in the department to provide variety and high quality merchandise that is appealingly displayed to maximize the sales and profit of the grocery dep Customer Service, Bagger, Service Manager, Customer, Retail
-
Customer Service- Bagger
1 week ago
Needham, United States Roche Bros. Full timeAssist to effectively plan, organize, lead, coordinate, and optimize the materials and human resources in the department to provide variety and high quality merchandise that is appealingly displayed to maximize the sales and profit of the grocery dep Customer Service, Bagger, Service Manager, Customer, Retail Learn More
-
Customer Service- Bagger
1 week ago
Needham, United States Roche Bros. Supermarkets Full timeThe Bagger provides excellent customer service by efficiently bagging purchases at checkout. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family! This position starts at $15.00 - $17.56 / hour.1. Must be passionate about...
-
Customer Service Technician
8 hours ago
Needham, United States Bigbelly Full timeJob Type Full-time Description Position Description We are looking to fill an entry-level Customer Service Technician Role. (0-2 years exp.) This Role would be responsible for ensuring that customers, distributors, and service providers receive professional, courteous support with regard to the company's products, software, and services. Through email and...
-
Customer Service Representative
3 days ago
Needham, United States First Help Financial Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at First Help Financial. In this role, you will be responsible for providing exceptional customer service to our clients and dealer partners.About the RoleProvide customer service via phone and email, resolving client discrepancies and addressing concerns in a timely...
-
Customer Service Representative
2 days ago
Needham, Massachusetts, United States Roche Bros. Supermarkets Full timeCompany OverviewRoche Bros. Supermarkets is a leading supermarket chain committed to providing exceptional customer service and quality products to our customers. We are seeking a skilled and friendly Customer Service Representative to join our team.
-
Customer Service Representative
4 days ago
Needham, Massachusetts, United States Needham Bank Full time**About the Role:**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Center Specialist II. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their needs are met.Responsibilities:Provide timely and effective...
-
Director of Customer Service Operations
1 month ago
Needham, United States King & Bishop Full timeOur client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an...
-
Director of Customer Service Operations
1 month ago
Needham, United States King & Bishop Full timeOur client company, a leader in restoring health and improving the quality of life for patients with physical disorders, is hiring a Director of Customer Service Operations to join their U.S. team.This position offers an opportunity to lead a dynamic team and drive significant operational improvements in a fast-paced environment. Enjoy working for an...
-
Bilingual Customer Service Specialist
24 hours ago
Needham, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Bilingual Customer Service Associate
1 month ago
Needham, United States First Help Financial Full timeFirst Help Financial (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which...
-
Customer Service Representative
5 days ago
Needham, United States Volante Farms Full timeCustomer Service Representative - Produce and PlantsVolute Farms is a bustling hub for fresh produce, plants, and gourmet foods in Needham, MA. As a Customer Service Representative, you will play a vital role in ensuring that every customer has an exceptional experience. From answering product questions to resolving issues, you will be the face of our...
-
Customer Service Advocacy Leadership Position
2 weeks ago
Needham, United States SharkNinja Full timeAbout the RoleAs a Customer Service Advocacy Supervisor at SharkNinja, you will be responsible for leading our customer service team and promoting brand loyalty through exceptional interactions.
-
Customer Service Team Lead
1 week ago
Needham Heights, United States First Help Financial Full timeFirst Help Financial (FHF) is a fast growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which...
-
Customer Relationship Banker
4 days ago
Needham, United States Needham Bank Full timeAbout the Role:We are seeking a skilled Customer Relationship Banker to join our team at Needham Bank. As a key member of our customer service team, you will be responsible for providing exceptional banking solutions and education to our customers.Job Summary:Provide personalized banking services to customers via phone, email, or in-person.Analyze customer...
-
Customer Care Center Specialist II
1 week ago
Needham, United States Needham Bank Full timeJob Descriptions: This position provides customer service and banking solutions, education and information and issue resolution to our Needham Bank customers and communities via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate and deliver on the service and support needs of our customers. This position will go beyond...
-
Customer Care Center Specialist II
6 days ago
Needham, United States Needham Bank Full timeJob Description This position provides customer service and banking solutions, education and information and issue resolution to our Needham Bank customers and communities via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate and deliver on the service and support needs of our customers. This position will go beyond...
-
Service Excellence Specialist
2 days ago
Needham, United States SharkNinja Full timeService Excellence SpecialistWe are seeking a highly skilled Service Excellence Specialist to join our team at SharkNinja. As a key member of our customer service department, you will be responsible for delivering exceptional support to our customers through various channels, including phone, email, and chat.Key Responsibilities:Providing Exceptional...
-
Financial Services Representative
3 days ago
Needham, United States Needham Bank Full timeJob DescriptionWe are seeking a highly motivated Financial Services Representative to join our team at Needham Bank. In this role, you will be responsible for providing expert guidance and support to our customers through various communication channels.Key Responsibilities:Identify and resolve customer needs and concerns in a timely and professional...
-
Service Team Member
2 weeks ago
Needham, Alabama, United States North Hill Full timeWork as a Service Team Member at North HillWe are seeking an enthusiastic and customer-focused individual to join our team as a Service Team Member. This part-time role involves working 3 shifts per week, including weekdays and weekends.About the RoleWelcome residents in a pleasant manner and provide exceptional customer service.Comply with dress codes,...