Customer Service Representative

4 weeks ago


Needham Heights, United States Goldfish Swim School - Needham Full time
Job Overview

At Goldfish Swim School - Needham, we're seeking a motivated and customer-focused individual to join our team as a Customer Care Team Member. As a key member of our front desk and sales team, you will be responsible for providing exceptional customer service, assisting customers with their needs, and promoting our amazing product.

Key Responsibilities
  • Provide top-notch customer service to our customers, ensuring a positive and memorable experience.
  • Assist customers with finding and purchasing our products, answering questions, and resolving any issues that may arise.
  • Work collaboratively with our sales team to achieve sales goals and promote our products.
  • Participate in ongoing training and development to stay up-to-date on our products and services.
Requirements
  • No prior customer service experience is necessary, but a passion for helping others is a must.
  • Must be at least 16 years old.
  • Must be able to read, understand, and communicate in English to a conversational level.
What We Offer
  • A competitive hourly wage and reliable paycheck.
  • Ongoing training and development opportunities to help you grow in your role.
  • A fun and supportive team environment.
  • The opportunity to make a difference in the lives of our customers and their families.


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