Dental Office Assistant
4 weeks ago
We are seeking a highly skilled and motivated Dental Receptionist to join our team at Poughkeepsie Dental. As a Dental Receptionist, you will be responsible for providing exceptional patient care and administrative support to our front office team.
Key Responsibilities:
- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain:
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
- Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential
About Poughkeepsie Dental:
Poughkeepsie Dental is a thriving practice that values collaboration, communication, and community. We are a 8-person team that is dedicated to providing exceptional patient care and support to our patients.
Requirements:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
- Ability to perform essential duties satisfactorily with or without reasonable accommodation
Preferred Experience:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
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