Dental Office Assistant

4 weeks ago


Poughkeepsie, New York, United States Heartland Dental and Supported Offices Full time
About the Role

We are seeking a highly skilled and motivated Dental Receptionist to join our team at Poughkeepsie Dental. As a Dental Receptionist, you will be responsible for providing exceptional patient care and administrative support to our front office team.

Key Responsibilities:

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential

What You'll Gain:

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
  • Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential

About Poughkeepsie Dental:

Poughkeepsie Dental is a thriving practice that values collaboration, communication, and community. We are a 8-person team that is dedicated to providing exceptional patient care and support to our patients.

Requirements:

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • Ability to perform essential duties satisfactorily with or without reasonable accommodation

Preferred Experience:

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience


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