Director of Rail Service Delivery
17 hours ago
Pittsburgh Regional Transit is seeking a seasoned professional to lead its light rail service delivery efforts. As Director of Rail Service Delivery, you will be responsible for implementing and executing business strategies for light rail passenger operations, including functional areas such as light rail/incline service delivery, off-board fare collection, right-of-way, and other rail operations duties.
Key Responsibilities:- Plan, direct, and manage all phases of day-to-day light rail service delivery, working closely with departmental management staff to coordinate activities with Rail Traffic Operations, Rail Dispatch, Rail Instruction, and administrative activities of the Rail Departments.
- Assist with the development and implementation of strategic and departmental goals and objectives for PRT's light rail system operations, ensuring that all projects, programs, and strategic plans are within established deadlines to facilitate the accomplishment of PRT's strategic mission.
- Manage department matters relating to hiring, promotions, transfers, evaluations, training, other personnel actions, and monitor standardized PRT programs, such as health and safety, drug and alcohol, attendance, workers' compensation, and safety as they relate to rail operations.
- Mentor and develop staff to improve accountability and results, working closely with Rail Dispatchers and coordinating requests and addressing issues with the Bus and Rail Operations Department.
- Evaluate and analyze service delivery problems and initiate recommendations for improvement, ensuring activities are consistent with and in support of overall Rail Service Delivery objectives.
- High school diploma or GED.
- Bachelor's degree in transportation, business administration, public administration, or related field from an accredited college or university.
- Minimum of six (6) years of progressively responsible experience in the areas of light rail operations and/or right-of-way maintenance.
- Minimum of four (4) years of supervisory/management experience in light rail operations.
- Thorough knowledge and understanding of light rail transit systems operations.
- Experience overseeing multi-million-dollar capital projects.
- Experience working with FTA and state safety oversight agencies.
- Extensive knowledge of FTA regulations, including relevant new legislation affecting railroad operations.
- Effective and professional communication skills.
- Customer-focused, well-organized, and results-oriented.
- Demonstrated ability in the use of Windows.
We offer a comprehensive compensation and benefits package. Interested candidates should forward a cover letter (with salary requirements) and resume.
EOE
https://careers.portauthority.org/positiondetails?job=609
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