Key Account Solutions Coordinator

1 week ago

Irving, Texas, United States Liquid Environmental Solutions Full time
Job Description

Position Overview:

The primary function of this role is to provide administrative support to the Key Account Solutions Team, which includes scheduling meetings, correspondence, research, and the production of various reports and spreadsheets. The Key Account Coordinator will be the daily primary point of contact for Key Account Customers and support our Key Account Solutions Managers' efforts in the field.

Essential Functions:
  • Anticipates the needs of the Key Account Solutions Team.
  • First point of contact for customers' needs and must appropriately communicate needs to supervisor or other departments.
  • Fosters an open line of communication via phone and email with team members and customers.
  • Administrative support responsible for following up with internal/external customers.
  • Assists the Key Account Solutions Manager and Implementation Coordinator in the management of new accounts.
  • Manage tasks from the beginning to the end.
  • Manage and maintain the portfolio of each assigned account to assure we have current and accurate data.
  • Partners closely with multiple groups and departments.
  • Creats a wide variety of weekly, monthly, and quarterly special reports, for internal/external use.
  • Researching cause of concerns internally with the ability to find resolutions independently.
  • Ability to independently research and resolve complex customer's issues.
  • Ability to analyze data to provide recommendations to both internal/external customers.
  • Take lead role in identifying process improvements to better serve our customers.
  • Orchestrate meetings as needed to communicate the needs and requirements of your assigned customers.

Education and Experience:

2+ years of administrative experience

Bachelor's degree preferred

Proficient in Microsoft Office and related software

Independent and self-motivated

Excellent verbal, written, and communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Ability to connect, partner, and build relationships with management in multiple departments

Ability to work flexible hours/overtime

Ability to multitask

Working Environment:

There are no special physical requirements for this position.

General office conditions

Some light lifting and bending

Periods of sitting

Job Type: Full-time

Salary: $40,000.00 - $45,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Experience level: 2 years

Schedule: 8 hour shift

Monday to Friday

Travel requirement: No travel

Work Location: In person

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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