Operations Leadership Internship

2 weeks ago

Stamford, Connecticut, United States Synchrony Full time

Overview of the Business Leadership Program Internship:

The Business Leadership Program Summer Internship at Synchrony is a paid 10-week opportunity across various operational tracks. Throughout the internship, each participant will engage in significant project work that contributes to our organizational goals, encouraging innovation and fresh perspectives. Interns will experience a comprehensive Synchrony orientation in the first week, participate in networking events with business leaders, and receive continuous support from dedicated teams and mentors committed to their professional growth.

Operations Internship Experience: Key Accomplishments

This internship is tailored for students eager to launch their careers in Operations, collaborating closely with industry experts to acquire essential hands-on experience. Interns will gain insights into several critical business domains, including Servicing, Collections, Recovery, Fraud Prevention, Security, Analytics, Surveillance, Customer Solutions, Technology, and Operational Governance.

As an Operations Intern, you will:

  • Develop a deep understanding of customer experiences through assessments, performance analysis, technology implementations, and process enhancement initiatives.
  • Enhance analytical capabilities by creating strategic operational plans, workforce management strategies, and conducting cost-benefit analyses.
  • Refine project management, process optimization, and team collaboration skills.
  • Work alongside peers in Technology on various initiatives and projects.

What we seek in potential BLP Interns:

  • Ability to work both independently and collaboratively within teams.
  • Demonstrated leadership in academic and extracurricular settings.
  • Strong skills in project management and effective communication.
  • Flexibility, adaptability, and a genuine enthusiasm for learning.
  • Commitment to excellence, integrity, and quality.
  • Relevant experience or a clear interest in the operational field.

Desired Attributes for the Operations Track:

  • Proven leadership abilities and initiative.
  • Exceptional communication and interpersonal skills.
  • Strong written and verbal communication proficiency.
  • Dedication to excellence, integrity, and quality assurance.

Basic Qualifications & Requirements:

  • Pursuing a Bachelor's degree in a business-related field (e.g., Finance, Supply Chain, Economics, Business Management, Entrepreneurship, Logistics, Marketing).
  • Strong academic performance with a minimum GPA of 3.0.
  • Availability for a full-time commitment during the internship period.

Additional Eligibility Criteria:

  • Must be at least 18 years old.
  • Employment offers are contingent upon successful completion of background checks and drug screenings.
  • Ability to meet the requirements of Section 19 of the Federal Deposit Insurance Act.
  • Willingness to relocate as needed for the program.

Interns will receive relocation benefits if moving a significant distance and will be provided with furnished housing. For more information about our internship benefits, please refer to our resources.

Our Commitment to Diversity:

At Synchrony, we foster a diverse and inclusive culture where every individual's skills, experiences, and perspectives are valued. We celebrate our differences and believe that they contribute to making Synchrony a remarkable workplace. Together, we are shaping a future where everyone can belong, connect, and transform ideals into action.

This commitment begins when you consider a role at Synchrony. We ensure that all qualified applicants receive equal consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

  • Federal law mandates that employers provide reasonable accommodations to qualified individuals with disabilities. Please inform us if you require any adjustments to the application process or job performance.

Eligibility Requirements:

  • Must be at least 18 years old.
  • Must possess a high school diploma or equivalent.
  • Willingness to undergo drug testing and background checks as part of the onboarding process.
  • Legal authorization to work in the U.S. is required.

Job Family Group:

Contact Center Operations

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