Retail Operations Supervisor

2 weeks ago


Stamford, Connecticut, United States Design Within Reach Full time

Retail Operations Supervisor - Virtual Studio

at Design Within Reach

Design Within Reach is seeking a Retail Operations Supervisor to enhance our Virtual Studio team. In this pivotal role, you will collaborate closely with the General Manager to drive the success of our sales and support teams. Your leadership will be essential in guiding the Studio team and managing operations in the General Manager's absence.

As a Retail Operations Supervisor, your responsibilities will include:

  • Providing leadership and support to the Studio team.
  • Balancing your time between engaging with clients to facilitate sales and delivering exceptional service.
  • Assisting the General Manager with various leadership initiatives, such as sales coaching, talent acquisition, and training.
  • Becoming an expert in our product offerings to enhance the client experience.
  • Participating in Studio meetings and product training sessions to continuously improve your product knowledge.
  • Addressing customer needs and resolving issues in alignment with our Client Experience standards.

This position may be a great fit for you if you possess:

  • 3 to 5 years of experience in retail leadership.
  • Strong communication skills, both verbal and written, for effective interaction with internal and external stakeholders.
  • The ability to identify client needs, solve problems, and articulate product features and benefits.
  • Experience with POS systems and proficiency in MS Office, Gmail, web navigation, and 3-D rendering software.
  • The capability to routinely lift objects weighing over 20 pounds while adhering to safety protocols.

As a Retail Operations Supervisor, you will have access to a comprehensive benefits package, including medical, dental, and vision insurance, paid holidays, parental leave, a green transit subsidy, 401k, and more.

Design Within Reach is committed to equal opportunity employment and welcomes individuals from diverse backgrounds to apply.



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