Beverage Sales Specialist
1 week ago
Position Overview:
Winn-Dixie Retail Stores values a culture of inclusivity and diversity, where we embrace our differences and foster a welcoming environment for all. We strive to empower our associates to be their authentic selves.
Beverage Sales Specialist (Part-Time)
Role Summary
The Beverage Sales Specialist (Part-Time) plays a crucial role in enhancing customer satisfaction and loyalty by delivering prompt and courteous service, maintaining a pleasant shopping atmosphere, and ensuring consistent operational standards. This position involves serving alcoholic beverages while customers shop.
Key Responsibilities
1. **Operational Efficiency**
Ensure the freshness and quality of department products by stocking and rotating inventory; manage supplies effectively to minimize waste and control costs. Monitor beverage dispensing machines to guarantee adequate supplies of soda syrup, ice, and coffee.
Maintain a clean and organized workspace, free from safety hazards; report any equipment malfunctions or safety concerns to management. Alert management to any instances of theft, shoplifting, unauthorized markdowns, or any illegal activities.
2. **Customer Engagement**
Prepare and serve beverages, including beer and wine, to customers. Facilitate the sale of cups for beverages, ensuring an efficient and organized process for receiving and fulfilling customer orders. Provide attentive service to customer needs; greet, assist, and thank customers in a friendly manner. Make product recommendations to enhance their shopping experience and encourage repeat visits.
Process customer transactions accurately and efficiently, accepting various forms of payment while maintaining register balance.
3. **Regulatory Compliance**
Adhere to legal and company standards for the sale of alcoholic beverages. Responsibilities include verifying customer age through identification checks, identifying customers who should not be served additional alcohol, and monitoring compliance with store policies regarding open containers.
Qualifications
Education Required:
High School Diploma or GED
Relevant Experience:
0 - 3 years of experience in a similar role
Language Proficiency:
English
Skills and Abilities:
Must be at least 18 years old. Completion of TIPS training is required prior to starting the position.
Basic math and computer skills are necessary. Must comply with all company policies and procedures.
Ability to read, write, and communicate effectively in English.
High integrity and reliability are essential.
Work Environment
This position is located in a retail grocery setting. Physical demands include standing or walking for extended periods, lifting up to 25 lbs. with assistance, and occasionally performing repetitive movements.
Schedule:
Varied schedules available.
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