Sales and Reservations Coordinator

4 days ago


San Francisco, California, United States Hotel Caza San Francisco Full time
Job Summary

We are seeking a highly organized and detail-oriented Sales and Reservations Coordinator to join our team at Hotel Caza San Francisco. As a key member of our sales and reservations team, you will be responsible for providing exceptional customer service, managing reservations, and supporting the sales process.

Key Responsibilities
  • Respond to all telephone and email inquiries in a timely and courteous manner.
  • Act as liaison between the Central Reservations Office and the hotel.
  • Enter reservations into the computer system according to standard operating procedures.
  • Maintain accurate records and reports.
  • Communicate with the sales department to ensure seamless group bookings.
  • Handle special reservations, including VIP reservations, packages, and discounts.
  • Prepare and distribute meeting minutes.
  • Assist with group services and daily operations of the Reservations Center as needed.
Requirements
  • High school diploma or equivalent required; experience in a hotel or related field preferred.
  • At least 3 to 5 years of progressive experience in a hotel or related field preferred.
  • Computer knowledge and skills required.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

We offer a competitive hourly salary range of $26.00-$29.00 and a dynamic work environment that values teamwork and customer satisfaction.



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