Hotel Security Officer
4 weeks ago
Part-Time: $18/hr. Shifts will be a mix of 2pm-10pm and 10pm-6am.
A Security Officer is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility.
Responsibilities:
- Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards.
- Maintain high standards of personal appearance and grooming.
- Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Answer phone and dispatch in a timely manner.
- Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel.
- Maintain and review daily activity log.
- Maintain confidentiality with respect to guest and Associate incidents.
- Hold briefing with Guest Services staff.
- Open secured areas for authorized personnel.
- Maintain an awareness of legal limitations of position.
- Assist guests to their rooms or help guests enter their rooms.
- Investigate room thefts, auto accidents/thefts, and assault complaints for guests.
- Assist outside agencies as necessary.
- Provide escort.
- Assist HR/MOD with responding to Associate altercations.
- Assist with intoxicated guests.
- Be knowledgeable about hotel and guestroom locking systems.
- Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
- Challenge suspicious persons.
- Conduct rounds checking for safety hazards, checking lights and door locks, and picking up items left on the property.
- Assist during medical emergencies.
- Complete Incident/Accident Reports in a clear and concise manner.
- Receive deliveries and deliver requested items to guest rooms as needed.
- Assist Front Desk with Express Check-outs, newspaper delivery, and with van runs as requested or applicable to the needs of the Hotel.
- Handle items for Lost and Found according to the standards.
- Work special functions, attend meetings, and/or perform other duties as required.
Benefits:
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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