Front Desk Agent

4 weeks ago


Salt Lake, Utah, United States Aimbridge Hospitality Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.

Responsibilities

  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handle guest inquiries and resolve any issues or concerns in a professional and courteous manner
  • Work effectively with other departments to ensure seamless guest service
  • Maintain accurate records and reports as required

Requirements

  • High school diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of hotel operations and procedures

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, please submit your application today.


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