Vice President of Pre-Sales Strategy
1 month ago
As a pivotal leader in this global role, you will spearhead Freshworks' pre-sales initiatives, guiding a dynamic team of Solutions Engineers and Solutions Architects. Your mission will be to craft and deliver cutting-edge solutions that effectively illustrate the value of Freshworks' products to potential clients. This position reports directly to the Chief Field Operations Officer.
Key Responsibilities:- Develop and implement pre-sales strategies that align with Freshworks' broader business goals.
- Lead and inspire a high-achieving team of Solutions Engineers and Solutions Architects, driving excellence and fostering a collaborative environment.
- Oversee the creation of standardized demos, proof of concepts (POCs), and Centers of Excellence that showcase Freshworks' innovative solutions.
- Engage directly with key clients to understand their needs, tailoring pre-sales activities to address their specific challenges and objectives.
- Work closely with Sales, Marketing, Product, and Customer Success teams to ensure cohesive go-to-market strategies and alignment.
- Educational Background: Degree in Computer Science or a related field, or equivalent experience preferred.
- Leadership Experience: Proven experience in a leadership role within pre-sales, with a focus on managing Solutions Engineers and Solutions Architects.
- Industry Knowledge: Experience in the DevOps sector and a strong ability to keep up with industry trends.
- Technical Skills: Robust background in programming and hands-on experience in developing demos and POCs.
- Customer Relationship Management: Demonstrated success in building and maintaining strong customer relationships.
This role will also partner with the Senior VP of Sales for the regions and provide strategic insights into pipeline health, team performance, and win rates. The successful incumbent will lean in when needed and participate in/lead initiatives outside of the Solution Engineering charter.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.
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