Front Desk Representative

19 hours ago


Durham, North Carolina, United States GoDog - Founder Campuses Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Attendant to join our team at GoDog - Founder Campuses. As the first point of contact for our clients, you will be responsible for providing exceptional service, engaging with customers, and participating in administrative tasks to ensure seamless communication.

Key Responsibilities
  • Manage daily tasks, check-in and check-out dogs, and maintain accurate records
  • Act as the face of GoDog, greeting customers warmly, addressing inquiries, and resolving concerns with empathy and efficiency
  • Procure and maintain vaccination records, and other required paperwork
  • Maintain the cleanliness of the lobby and customer-facing areas
  • Manage reservations, engage customers to add on services, and assist with client registration
  • Assist in Daycare and Boarding, and cover shifts or breaks as needed
Requirements
  • 1 year reception or administrative experience
  • 1 year customer service experience
  • Comfort working with dogs of all sizes and personalities
  • Proven work ethic, organizational skills, and time management skills
  • Ability to thrive in a fast-paced environment
  • Ability to positively interact with animals and staff
  • Pet First Aid and CPR Certification
  • Background check clearance
About Us

GoDog - Founder Campuses is a premier pet hospitality company founded in 2018 by Jess and Ben Eberdt. Our mission is to provide a loving environment for pets and their parents. We are committed to quality, cleanliness, and exceptional design.



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