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Lead Client Relationship Manager

2 months ago

Miami, Florida, United States Collinson Full time
Position Overview

Join Our Team as a Lead Client Relationship Manager

Location: Miami, FL
Department: Client Account Management

About Us:
Collinson stands as a global frontrunner in influencing customer behavior and enhancing revenue across Loyalty, Travel Experiences, and Insurance & Assistance sectors. With a legacy spanning over 25 years and a dedicated team of more than 2,000 professionals, we are pioneers in innovation, providing unmatched customer experiences for over 800 clients worldwide.

Your Role:
As our Lead Client Relationship Manager, you will take charge of the strategic partnership with a significant client in the Americas region. Your responsibilities will include recognizing trends, cultivating robust relationships, and identifying new revenue streams across our diverse product offerings. You will serve as a trusted consultant, guiding teams to achieve outstanding results and foster sustainable growth.

What You Will Contribute:

  • A strong enthusiasm for the travel and banking sectors
  • Exceptional skills in building executive-level relationships
  • Strategic insight and adept problem-solving capabilities
  • Proficiency in English and Spanish (Portuguese is advantageous)
  • Openness to travel (estimated 25-50%)

Why Choose Collinson?

  • A vibrant and dynamic work environment
  • Opportunities for professional growth and development
  • A role with significant impact within a global organization

Are you ready to realize your potential? We invite you to explore this exciting opportunity with us.

Collinson is committed to being an equal opportunity employer, embracing diversity in all its forms, including but not limited to: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities, and people from all backgrounds, cultures, and experiences. We believe that this diversity is integral to our ongoing success.

We are dedicated to continuously evolving our purpose-driven, high-performing culture, creating an environment where our team members can reach their full potential and engage in meaningful work. Our core values are: Act smarter, Do the right thing, One team, and Be insight-led. These principles guide our internal interactions and how we deliver value to our customers and clients.

In your application, please feel free to indicate your preferred pronouns (e.g., she/her/hers, he/him/his, they/them/theirs, etc.).

We also have dedicated support personnel available in each of our global offices to assist anyone in need.