Trainee - Client Relationship Manager

2 months ago


Miami, Florida, United States EQM Full time
Job Overview

We are seeking a Client Relationship Manager to foster enduring, trustworthy connections with our clientele. The primary function of this role is to attract new clients, cultivate additional business from current customers, and proactively pursue new sales avenues.

The Client Relationship Manager's key responsibility is to establish new clients on behalf of our partners, ensuring these relationships are both sustainable and loyal. Ideal candidates will possess exceptional communication abilities and a strong enthusiasm for sales and business growth.

Key Responsibilities

  • Develop and sustain robust, long-term customer relationships
  • Negotiate sales and finalize agreements to optimize profits
  • Guarantee the timely and effective delivery of our services in line with client needs and objectives
  • Clearly convey the status of weekly/monthly/quarterly initiatives to management
  • Generate new business with existing clients and/or pinpoint areas for enhancement to achieve sales targets
  • Collaborate with the sales team to identify and expand opportunities within the designated area
  • Support with complex client requests or issue escalations as necessary

Qualifications:

  • Proven ability to manage challenging client requests or issue escalations as necessary
  • Demonstrated capability to cultivate strong customer relationships
  • Excellent verbal communication skills
  • Proven ability to manage multiple projects simultaneously while maintaining keen attention to detail
  • Bachelor's degree
Company Overview

EQM incorporated is an outsourced sales and marketing firm located in a dynamic environment. As part of a multinational organization, we have collaborated with numerous clients over 17 years, spanning various sectors including corporate products, financial services, and charitable organizations.



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