Customer Service Liaison

1 week ago


Lansing, Michigan, United States Collabera Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to provide exceptional customer service, resolve customer complaints, and maintain relationships with customers and sales staff.

Key Responsibilities
  • Receive and process routine customer orders, inquiries, and complaints.
  • Maintain relationships with selected customers and sales staff.
  • Utilize product knowledge to effectively communicate with customers.
  • Handle a variety of tasks with minimal supervision.
Requirements
  • High school diploma or equivalent.
Preferred Skills
  • Strong computer skills, including proficiency in Excel.
  • Ability to work well in a team or independently.
  • Customer service skills, including conflict resolution and problem-solving.
  • Friendly and outgoing demeanor.
Job Requirements
  • Customer service experience.
  • Communication and problem-solving skills.
  • Ability to work in a fast-paced environment.


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