Customer Service Representative

5 days ago


Lansing, Michigan, United States J and H Family Stores Full time

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at J and H Family Stores. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Customer Service
    • Provide fast and friendly customer service to ensure a positive shopping experience
    • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Transaction Processing
    • Process customer transactions accurately and efficiently
    • Handle cash, credit card, and other payment transactions
  • Store Maintenance
    • Maintain a clean and organized store environment
    • Restock shelves and merchandise as needed

Requirements

  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous retail or customer service experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Basic math skills and accuracy with handling cash and credit transactions

Working Conditions

  • Ability to work a variety of shifts, including weekends and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time

What We Offer

  • A competitive hourly wage
  • A fun and dynamic work environment
  • Opportunities for advancement and professional growth


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