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Customer Service Representative

2 months ago

Lansing, Michigan, United States Brad Case - Farm Bureau Insurance Full time
Job Overview

At Brad Case - Farm Bureau Insurance, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance products and services.

Key Responsibilities
  • Client Relationship Building: Develop and maintain strong relationships with our clients, understanding their needs and preferences to provide tailored solutions.
  • Insurance Product Promotion: Utilize a customer-focused approach to promote our insurance products and services, ensuring clients are aware of the benefits and features of each product.
  • Lead Generation and Appointment Scheduling: Identify new business opportunities, schedule appointments, and develop leads to drive sales growth.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with clients and colleagues.
  • Marketing and Sales Aptitude: Demonstrate a strong interest in marketing and sales, with the ability to learn and adapt to new products and services.
  • Team Player: Be able to work collaboratively as part of a team, supporting colleagues to achieve sales goals.
  • Problem-Solving and Adaptability: Possess a proactive approach to problem-solving, with the ability to adapt to changing situations and priorities.