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Customer Service Representative

2 months ago

Lansing, Michigan, United States Domino's Franchise Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our Domino's Franchise.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  • Order Taking and Fulfillment: Accurately take orders, manage inventory, and ensure timely delivery of pizzas and other menu items.
  • Team Collaboration: Work effectively with colleagues to achieve team goals, share knowledge, and support each other in a fast-paced environment.
  • Store Maintenance: Maintain a clean and organized store, adhering to health and safety standards, and ensuring a safe working environment.
Requirements
  • Age: Must be at least 16 years old.
  • Availability: Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with customers and colleagues.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive attitude and a willingness to learn.
What We Offer
  • Competitive Wages: Starting at $12 per hour, with opportunities for wage increases.
  • Benefits: Access to health, dental, and vision insurance, as well as additional policies.
  • Employee Discounts: Discounts on Domino's menu items and services.
  • Flexible Schedules: Opportunities for flexible scheduling to accommodate your needs.