Sales Call Center Director

2 weeks ago


Manassas, Virginia, United States F.H. Furr Full time
Lead Our Sales Call Center Team

At F.H. Furr, we're seeking a seasoned leader to helm our dynamic Sales Call Center team. As a key member of our organization, you'll be responsible for driving exceptional customer experiences and fostering a positive work culture.

Key Responsibilities:
  • Lead and mentor a team of appointment setters in a fast-paced call center environment
  • Develop and implement strategic initiatives to optimize appointment setting processes and exceed targets
  • Foster a high-energy work culture that promotes teamwork and individual growth
  • Analyze appointment setting data and trends to identify opportunities for improvement and optimization
  • Collaborate with cross-functional teams to ensure seamless communication and coordination
  • Uphold F.H. Furr's commitment to excellence in customer service and satisfaction
Requirements:
  • Proven experience in call center management
  • Exceptional leadership skills with a track record of motivating and inspiring teams
  • Strong analytical abilities with the aptitude to interpret data and drive results
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced, dynamic work environment
What We Offer:
  • Competitive salary and compensation package
  • Comprehensive health and wellness benefits
  • Opportunities for career advancement and professional development
  • Vibrant company culture with a focus on employee appreciation and recognition

If you're a seasoned leader ready to make an impact in our Sales Call Center, we want to hear from you. Apply today and join our team in shaping the future of appointment setting at F.H. Furr.



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