Store Operations Manager

2 weeks ago


Hagerstown, Maryland, United States Dunkin' Full time

Dunkin' Donuts is actively seeking exceptional Leaders to join our team as Store Operations Managers. In this pivotal role, you will take proactive steps every day to create a positive impact and motivate others to do the same. We are looking for multiple candidates to fill this important position.

Job type: Full-time, permanent

Hours: Minimum of 50 to 60 hours per week

Schedule: Flexibility required

As a franchisee of Dunkin', we prioritize our employees just as much as we prioritize our customers. We appreciate dedicated and enthusiastic team members and are committed to fostering their success.

At Laabh Inc., operating as Dunkin', we aim to deliver EXCEPTIONAL CUSTOMER SERVICE consistently to EVERYONE who visits our locations. As a Store Operations Manager, you will set the standard by leading through example and collaborating effectively with your team. Your role is crucial in upholding brand standards by managing an efficient store and ensuring our guests are eager to return. If you are organized and enjoy interacting with customers daily—helping them choose from our delicious array of drinks, sandwiches, and donuts—this position is tailored for you. Dunkin' and Baskin Robbins offer delightful products, and as America Runs On Dunkin', we must ensure our guests receive exactly what they desire every time.

Key Responsibilities and Duties include (but are not limited to):
  • Recruiting and training staff to provide excellent service
  • Assisting during peak hours to prepare food
  • Operating the POS system efficiently
  • Ensuring timely service for drive-thru customers
  • Maintaining cleanliness, stocking supplies, scheduling shifts, and handling cash
  • Managing inventory, profit and loss, and food costs, as well as addressing guest complaints and other issues
  • Driving sales and profitability through effective implementation of the Company's business strategy
  • Creating a positive work environment by promoting teamwork among Team Members through effective training, communication, and relationship building
  • Conducting oneself professionally when interacting with customers, Team Members, and corporate management
  • Serving as a role model for Team Members by adhering to all labor and health regulations and upholding the policies and standards set by the Company and the Dunkin' brand
  • Exhibiting integrity, honesty, and accountability in all situations
  • This position requires the ability to stand, bend, stoop, or reach. Candidates may need to stand or walk for extended periods without rest and may be required to lift or carry boxes weighing up to 50 pounds. Exposure to cold environments such as coolers or freezers for extended periods may also be necessary.
Benefits of working for Laabh Inc., a Dunkin' franchisee:
  • Competitive wages (starting salary based on experience)
  • Bonus opportunities
  • Weekly pay
  • Flexible scheduling
  • Health benefits
  • 401K retirement plan
  • Tuition reimbursement program
  • Daycare reimbursement program
  • Employee referral program
  • A supportive team-oriented environment
  • Significant potential for growth and career advancement opportunities for dedicated employees
  • We encourage you to grow with us
Requirements:
  • 2 or more years of experience in Restaurant Management, preferably in Quick Service Restaurants (QSR) - Familiarity with the retail environment
  • Must be at least 18 years of age
  • College degree preferred
  • Excellent communication and strong interpersonal skills - Ability to read and write clearly
  • Must have access to a reliable vehicle and a valid driver's license
Company Information:
Join our team today

You are applying for work with a franchisee of Dunkin', not Inspire Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
  • Assistant Manager

    5 days ago


    Hagerstown, Maryland, United States Rack Room Shoes Full time

    Job Summary:Rack Room Shoes is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our store leadership team, you will be responsible for managing all day-to-day store operations, ensuring a seamless customer shopping experience, and providing leadership and training to staff members.Key Responsibilities:Assist the...

  • Assistant Manager

    5 days ago


    Hagerstown, Maryland, United States Value City Furniture Full time

    About the RoleThe Assistant Manager is a key leader who assists the Store Manager in meeting the company's goals. This role is responsible for people development, expense management, and driving the operational aspects of the business.Key ResponsibilitiesEmbodies the company's values: Adventure Guides, Serve Others, and Own ItAssists in the hiring, training,...


  • Hagerstown, Maryland, United States Gtigrows Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Gtigrows. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our retail store, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide...


  • Hagerstown, Maryland, United States Rack Room Shoes Full time

    Job SummaryThe Assistant Store Manager plays a crucial role in ensuring the smooth operation of our retail store. Reporting directly to the Store Manager, this individual will be responsible for overseeing daily store activities, maintaining compliance with company policies, and providing guidance and training to store staff.Key ResponsibilitiesStore...


  • Hagerstown, Maryland, United States Lids Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Lids Valley Mall. As a key member of our leadership team, you will be responsible for driving sales growth, developing and training store personnel, and ensuring the overall success of our store.Key ResponsibilitiesSales Generation: Develop and implement...


  • Hagerstown, Maryland, United States Gtigrows Full time

    Job SummaryWe are seeking an experienced and skilled Assistant General Manager to join our team at Gtigrows. As a key member of our management team, you will be responsible for leading our retail store operations and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and manage a team of Patient Care Specialists to provide...


  • Hagerstown, Maryland, United States Adidas AG Full time

    Retail Lead - adidasLocation: Not SpecifiedWe are seeking dynamic individuals who possess a fervor for innovation and creativity. The ideal candidate is one who excels in challenging the status quo and embraces unconventional thinking. As a Retail Lead, you will have the chance to motivate and mentor store personnel, consistently surpassing customer...


  • Hagerstown, Maryland, United States Dunkin' Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Dunkin'. As a key member of our management team, you will be responsible for leading our store operations, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesLeadership and Team Management: Lead and motivate a...

  • Employment Associate

    14 hours ago


    Hagerstown, Maryland, United States The GIANT Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Employment Associate - Store Liaison to join our team at The GIANT Company. As a key member of our store operations team, you will play a critical role in supporting our team members and management in various aspects of store operations.Key ResponsibilitiesAct as a liaison between team members...


  • Hagerstown, Maryland, United States Long John Silvers Full time

    Restaurant General Manager - Leadership RoleThe Restaurant General Manager (RGM) at Long John Silver's is responsible for ensuring compliance with company standards in all areas of restaurant operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and...


  • Hagerstown, Maryland, United States Zumiez Full time

    Join Our Team as an Assistant Store Manager! At Zumiez, we are seeking a dedicated and enthusiastic Assistant Store Manager to support our Store Manager in enhancing sales performance and operational excellence. In this role, you will: Drive Sales Success: Collaborate with the Store Manager to optimize sales outcomes through effective merchandising and...


  • Hagerstown, Maryland, United States Hagerstown Community College Full time

    Position OverviewThe Campus Store Student Associate is responsible for providing exceptional customer service and ensuring a welcoming environment for all patrons. The ideal candidate will possess strong interpersonal skills, exhibit enthusiasm, and be capable of building positive relationships with customers.Key Responsibilities1. Greet and assist customers...


  • Hagerstown, Maryland, United States Family Farm and Home Full time

    Retail Operations SupervisorWe are excited to share that Family Farm and Home is a family-owned and operated enterprise dedicated to serving our customers with a diverse range of products. Our retail locations focus on providing essential items across various departments including tools, automotive, pet supplies, clothing, and more.The primary role of the...


  • Hagerstown, Maryland, United States Hagerstown Community College Full time

    Position OverviewThe Campus Store Student Associate plays a vital role in providing excellent customer service and ensuring a welcoming environment for all visitors. This position requires an individual with strong interpersonal skills who can engage effectively with customers.Key Responsibilities1. Greet and assist customers in a friendly and professional...


  • Hagerstown, Maryland, United States Hagerstown Community College Full time

    Position OverviewThe Campus Store Student Associate is responsible for providing a friendly and inviting atmosphere for customers. This role requires exceptional customer service abilities, a positive attitude, and the capacity to build relationships with patrons.Key ResponsibilitiesThe individual in this position will assist with various tasks including:1....


  • Hagerstown, Maryland, United States Sardi's Pollo A La Brasa Full time

    About Sardi's Pollo A La BrasaWe are a leading restaurant chain dedicated to serving high-quality Peruvian-inspired cuisine to our customers. Our mission is to provide an exceptional dining experience, and we're looking for talented individuals to join our team.Job SummaryWe are seeking an experienced Assistant Manager to support our General Manager in...

  • Store Associate

    5 days ago


    Hagerstown, Maryland, United States Simon Property Group Full time

    About the Role:We are seeking a highly motivated and customer-focused Sales Associate to join our team at Simon Property Group's GUESS Factory store in Hagerstown, MD.Key Responsibilities:Provide exceptional customer service, ensuring a positive shopping experience for all customers.Maintain a clean and organized store environment, adhering to visual...

  • Operations Manager

    1 week ago


    Hagerstown, Maryland, United States FedEx Full time

    Job SummaryThis is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and...

  • Operations Manager

    5 days ago


    Hagerstown, Maryland, United States FedEx Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team at FedEx. As a key member of our operations team, you will be responsible for managing day-to-day operations, supervising staff, and ensuring the safe and efficient sortation of packages.Key ResponsibilitiesSafety and Compliance: Champion FedEx's Safety Above...

  • Operations Manager

    5 days ago


    Hagerstown, Maryland, United States FedEx Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Supervisor to join our team at FedEx. As a key member of our operations team, you will be responsible for managing day-to-day operations, supervising staff, and ensuring the safe and efficient sortation of packages.Key ResponsibilitiesSafety and Compliance: Champion FedEx's Safety Above...