Current jobs related to Client Service Representative - Pittsburgh, Pennsylvania - Alera Group

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Alera Group, Inc. Full time

    Client Service RepresentativeAlera Group Pittsburgh is seeking a skilled Client Service Representative to join their Employee Benefits team. As a key member of the team, you will partner with Benefits Consultants and Account Executives to deliver exceptional client experience.Responsibilities:Resolve client issues related to claims, billing, and...

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Alera Group, Inc. Full time

    Client Service RepresentativeAlera Group Pittsburgh is seeking a skilled Client Service Representative to join their Employee Benefits team. As a key member of our team, you will partner with Benefits Consultants and Account Executives to deliver exceptional client experience for their assigned book of clients.Responsibilities:Diagnose and resolve client...

  • Client Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States Alera Group, Inc. Full time

    Job Title: Client Service RepresentativeAlera Group, Inc. is seeking a highly skilled Client Service Representative to join their Employee Benefits team. As a key member of the team, you will be responsible for delivering exceptional client experience by partnering with assigned Benefits Consultants and Account Executives.Responsibilities:Diagnose and...

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Reliance Standard Full time

    Job SummaryWe are seeking a highly skilled Client Service Representative to join our team at Reliance Matrix. As a key member of our client service team, you will be responsible for managing client relationships, providing exceptional customer service, and ensuring seamless client experiences.Key Responsibilities• Manage client relationships and provide...

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States BNY Mellon Full time

    About the RoleWe are seeking a highly skilled and motivated Client Processing Representative to join our Wealth Management team in Pittsburgh, PA. As a key member of our team, you will be responsible for providing exceptional client service and support in a fast-paced and dynamic environment.Key ResponsibilitiesProvide routine and non-routine client service...

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States VCA Animal Hospitals Full time

    About the RoleVCA Met Vet West Animal Hospital is seeking a skilled Client Service Representative to provide exceptional customer service and support to our clients and their pets.Key Responsibilities:Provide warm and welcoming greetings to clients and their petsAnswer phone calls and respond to client inquiries in a timely and professional mannerSchedule...

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Reliance Standard Full time

    Job OverviewAs a Client Service Representative at Reliance Matrix, you will be responsible for managing undedicated client accounts, serving as the main contact for ongoing service, and providing consultative advice on contracts, plan structure, financial and renewal questions, escalation of claim issues, and other administrative aspects of their plan.Key...

  • Client Service Representative II

    2 weeks ago

    Pittsburgh, Pennsylvania, United States BNY Full time

    Join Our Team at BNYWe are seeking a highly skilled Client Service Representative II to join our team at BNY. As a key member of our Loan Administration Services team, you will be responsible for providing exceptional client service and support to our clients. Key Responsibilities:Provide high-quality client service and support to clientsWork with clients to...

  • Client Service Representative I

    1 week ago

    Pittsburgh, Pennsylvania, United States Quest Diagnostics Full time

    Job SummaryWe are seeking a skilled Client Service Representative I to join our team at Quest Diagnostics. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and patients. ResponsibilitiesRespond to incoming customer inquiries, requests, and complaints in a timely and courteous...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide timely and effective...

  • Client Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States VCA Animal Hospitals Full time

    VCA Animal Hospitals is seeking a skilled Client Service Representative to provide exceptional customer service and support to our clients and their pets. **Key Responsibilities:** Greet visitors and answer telephones in a professional and courteous manner Schedule and confirm appointments, ensuring seamless communication with clients and staff Place...

  • Bilingual Medical Client Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Blink Health Full time

    Blink Health is a leading healthcare technology company that aims to make prescriptions accessible and affordable for everyone.Our primary products, BlinkRx and Quick Save, remove traditional barriers within the prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.BlinkRx is a digital...

  • Customer Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionLaurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling accounts receivable,...

  • Client Service Associate

    1 month ago

    Pittsburgh, Pennsylvania, United States BNY Mellon Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our Treasury Services Client Services team as an Associate, Client Service. This role is located in Lake Mary, FL or Pittsburgh, PA.Key ResponsibilitiesWork with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY...

  • Client Services Supervisor

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Pace Analytical Services, LLC Full time

    Job Title: Client Services SupervisorPace Analytical Services, LLC is seeking a highly skilled Client Services Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our client services team, ensuring that all tasks are completed efficiently and effectively.Key...

  • Customer Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job Summary:We are seeking a highly motivated and dependable Customer Service Representative to join our team at Laurel Linen Service, Inc. As a key member of our inside customer service team, you will be responsible for providing exceptional service to our clients, handling accounts receivable, and performing basic accounting and data entry...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Laurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, first class lodging, healthcare, and small business sectors.We are seeking a highly professional and dependable Customer Service Representative to join our team. The ideal candidate will possess excellent telephone skills, computer...

  • Tax Service Representative

    1 week ago

    Pittsburgh, Pennsylvania, United States Jackson Hewitt - 757 Full time

    Job OverviewAt Jackson Hewitt, we're dedicated to providing exceptional tax services to our clients. As a Tax Service Representative, you'll play a critical role in delivering top-notch customer experiences and ensuring our clients receive the support they need.Key ResponsibilitiesEngage with clients via phone, email, or chat to understand their needs and...

  • Tax Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Jackson Hewitt - 757 Full time

    About the RoleWe are seeking a highly skilled and customer-focused Tax Service Representative to join our team at Jackson Hewitt - 757. As a Tax Service Representative, you will play a critical role in providing exceptional customer service and tax expertise to our clients.Key ResponsibilitiesRespond to client inquiries and resolve issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Henrie Agency Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting them with their insurance needs, and helping them achieve their...

Client Service Representative

2 months ago

Pittsburgh, Pennsylvania, United States Alera Group Full time
About the Role

Alera Group, a leading national insurance and financial services firm, is seeking a highly skilled Client Service Representative to join their Employee Benefits team in Pittsburgh.

This is an exciting opportunity to be part of a dynamic organization that is dedicated to delivering exceptional client experiences. As a Client Service Representative, you will play a critical role in partnering with Benefits Consultants and Account Executives to deliver outstanding service to clients.

Key Responsibilities
  • Client Support: Provide timely and effective support to clients, resolving issues related to claims, billing, and eligibility.
  • Account Management: Partner with Account Managers to complete the Alera Group service model for clients, including:
    • Requesting and downloading renewals and saving in Brokerage Builder.
    • Coordinating marketing of benefits with medical and ancillary carriers.
    • Updating client and plan information in Brokerage Builder, including gathering policies, billing statements, etc. from carriers for the files.
    • Coordinating completion of compliance documents such as plan documents, Section 125 documents, etc.
  • Documentation: Document all activities in Brokerage Builder.
  • Other Duties: Perform other duties as necessary.
Requirements
  • Licensure: Pennsylvania Life, Accident, and Health insurance license required (if not already licensed, employee will be required to become licensed within 90 days of employment).
  • Experience: 2-3 years of related industry experience.
  • Skills: Strong understanding of Microsoft Office products; experience with Zywave a plus.
  • Communication: Excellent oral and written communication skills.
  • Organizational: Strong organizational skills, attention to detail, and ability to successfully interact at all company levels while maintaining a high degree of confidentiality.
What We Offer

Alera Group offers a comprehensive benefits package, including medical, dental, STD, LTD, and life insurance, 401(k), paid time off, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.