Client Service Representative
1 day ago
Alera Group Pittsburgh is seeking a skilled Client Service Representative to join their Employee Benefits team. As a key member of our team, you will partner with Benefits Consultants and Account Executives to deliver exceptional client experience for their assigned book of clients.
Responsibilities:- Diagnose and resolve client issues related to claims, billing, and eligibility.
- Partner with Account Manager(s) to complete Alera Group's service model for clients, including requesting and downloading renewals, coordinating marketing of benefits, and updating client and plan information.
- Document all activities in Brokerage Builder.
- Perform other duties as necessary.
- Pennsylvania Life, Accident, and Health insurance license required.
- 2-3 years of related industry experience.
- Strong understanding of Microsoft Office products and experience with Zywave a plus.
- Excellent oral and written communication skills.
- Strong organizational skills, attention to detail, and ability to successfully interact at all company levels while maintaining a high degree of confidentiality.
We offer comprehensive benefits to employees, including medical, dental, STD, LTD, and life insurance, 401k, paid time off, and much more. We're an equal opportunity employer and welcome applicants from diverse backgrounds.
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Client Service Representative
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Client Service Representative
6 days ago
Pittsburgh, Pennsylvania, United States Alera Group, Inc. Full timeClient Service RepresentativeAlera Group Pittsburgh is seeking a skilled Client Service Representative to join their Employee Benefits team. As a key member of the team, you will partner with Benefits Consultants and Account Executives to deliver exceptional client experience.Responsibilities:Resolve client issues related to claims, billing, and...
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Client Service Representative
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4 days ago
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