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Client Services Supervisor

1 month ago

Pittsburgh, Pennsylvania, United States Pace Analytical Services, LLC Full time
Job Title: Client Services Supervisor

Pace Analytical Services, LLC is seeking a highly skilled Client Services Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our client services team, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Supervise and manage a team of client services representatives
  • Oversee the processing and administration of samples
  • Ensure compliance with lab and administration policies, programs, and practices
  • Provide feedback, direction, and guidance to employees and management
  • Contribute to the development and implementation of departmental policies and procedures

Requirements:

  • Bachelor's degree in chemistry, biology, or a closely related field
  • 2+ years of team leadership/supervisory experience
  • Strong knowledge of supervisory principles and practices
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent communication and interpersonal skills

Benefits:

  • 80 hours of paid vacation per year
  • 7 paid holidays per year
  • 2 floating holidays per year
  • 40 hours of paid sick time per year
  • Medical, dental, and vision insurance
  • 401(k) and Roth 401(k) with company match
  • Employee assistance program
  • Tuition reimbursement program
  • Employee recognition program

About Pace Analytical Services, LLC:

Pace Analytical Services, LLC is a leading provider of laboratory testing and analytical services. We are committed to advancing the science of businesses, industries, consulting firms, government agencies, and others. Our team of experts provides local-level service backed by a national laboratory network, ensuring that our air, water, soil, and more are safe.