Patient Service Representative-Trainer
4 weeks ago
We are seeking a highly skilled and experienced Patient Service Representative-Trainer to join our team at Patient First. As a key member of our Front Office team, you will be responsible for facilitating the introduction to Front Office classes, maintaining Front Office manuals, and attending quarterly meetings for Front Office trainers. Additionally, you will facilitate training and documentation necessary for new trainers and work in the Front Office as needed.
Key Responsibilities:
• Facilitate the introduction to Front Office classes, including One-on-One, Buddy, and Progressive Training
• Maintain Front Office manuals, ensuring they are up-to-date and accurate
• Attend quarterly meetings for Front Office trainers, staying informed about best practices and new developments
• Facilitate training and documentation necessary for new trainers, ensuring they are equipped to succeed
• Work in the Front Office as needed, providing exceptional patient and client service
Requirements:
• Must be 18 years of age or older
• Strong verbal and written communication skills
• Minimum typing experience
• High school graduate or equivalent
• Ability to travel required
• Flexible schedule required
If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient and client service, we encourage you to apply for this exciting opportunity.
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