Patient Accounts Specialist
3 weeks ago
Job Summary
Virginia Beach Psychiatric Center (VBPC) is seeking a skilled Patient Accounts Representative to join our team. As a Patient Accounts Representative, you will be responsible for timely and accurate billing and collections of all third party payers.
Key Responsibilities
- Prepare contractual adjustments correctly based on payer contracts or government regulations.
- Submit electronic and paper claims to private and government payers, and follow-up on submitted claims in accordance with payer and facility policies.
- Document account activity, post payments and adjustments, and demonstrate proficiency with billing system to ensure efficient processing of claims.
- Report billing and collection trends, problems, and issues that result in delayed claim processing.
- Maintain current on all private and government payer billing regulations and policy.
Requirements
- High School Diploma or equivalent.
- Three or more years medical billing and collection/follow-up experience with third party payers.
- Electronic billing experience working with acute and/or residential accounts and billing required.
- Knowledge of medical terminology, Word, Excel, and Outlook.
- Excellent customer service skills.
- Proficiency in complex problem solving in follow-up situations.
- Knowledge of and adherence to HIPAA regulations.
Work Environment
General office environment in a Psychiatric Hospital setting. Must possess visual and audio skills to complete job duties. Must be able to sit ninety percent (90%) of scheduled work hours. Must be able to lift and carry copy binders weighing up to 10 pounds. Some risk involved in the event of aggressive/out-of-control patients. Eye/hand coordination and finger dexterity essential for data/manual entry.
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