Customer Service Representative
2 weeks ago
Join a dynamic environment where your passion for swimming and children can shine
As a Customer Service Representative at SafeSplash + SwimLabs, you will play a vital role in our community. Your responsibilities will include:
- Welcoming clients and visitors with a friendly demeanor, ensuring they feel valued and directed appropriately.
- Maintaining accurate client records, processing payments, and scheduling classes to enhance the customer experience.
- Assisting with retail merchandise, providing knowledgeable support on our products, and managing sales effectively.
- Coordinating and tracking donations to support local non-profit organizations.
- Promoting and participating in special events, while keeping client communications updated and visible in common areas.
What we seek in a candidate:
- A cheerful and professional attitude, demonstrating hospitality and care.
- A strong focus on customer service, capable of delivering exceptional experiences even under pressure.
- Proficiency in using software tools such as spreadsheets and word processors.
- Reliability and flexibility in scheduling, with availability for some evenings and weekends.
- Preferred qualifications include:
- Experience in swim instruction or competitive swimming, with knowledge of fundamental strokes and teaching methodologies.
- Certification in CPR and First Aid.
At SafeSplash + SwimLabs, we are dedicated to fostering a love for swimming and ensuring water safety. We empower our swimmers to feel confident and enjoy a lifelong passion for the sport. If you are enthusiastic about making a difference in children's lives through swimming, we would love to hear from you
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