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Client Support Representative

2 months ago

Morrisville, North Carolina, United States Thermo Fisher Scientific Full time

Position Overview:
As a Client Support Representative, you will play a crucial role in ensuring customer satisfaction and maintaining high service standards.

Working Hours:
The schedule for this role involves a rotating shift, requiring 8 hours of work each day within the timeframe of 9 AM to 8 PM EST.

Key Responsibilities:
• Adhere to established protocols and client specifications during all interactions.
• Recognize and address significant events and potential concerns effectively.

Knowledge Requirements:
• Stay informed about company policies and procedures to provide accurate information to clients.

Skills and Qualifications:
• Strong communication and interpersonal skills are essential for success in this role.

Join us at Thermo Fisher Scientific, where your expertise will contribute to our mission of making the world healthier, cleaner, and safer.