Site Operations Manager

3 days ago


Des Moines, Iowa, United States Waypoint Detailed Delivery Full time
Job Overview

Waypoint Detailed Delivery is in search of a dedicated Field Manager.

Reports to: Director of Operations

Supervises: Team members at designated locations

Salary: Based on experience

KEY RESPONSIBILITIES

Serve as the main point of contact for site operations

Handle all communication regarding site matters

Act as a representative of the Waypoint brand

Maintain professionalism in all interactions

Utilize sound judgment in decision-making and communication

Perform daily data entry in Waypoint and client systems

Generate work orders as needed

Enhance daily operations using logistics optimization tools

Allocate routes and orders to drivers, overseeing the process

Collaborate with client personnel to foster successful partnerships

Assist in the development and enforcement of SOP documents

Update and communicate procedural changes as necessary

Uphold confidentiality regarding company and client information

STAFF MANAGEMENT

Provide guidance to drivers under your supervision

Exemplify strong work ethics and leadership

Train team members on client-specific procedures and equipment

Show respect to all Waypoint staff

Address staffing needs and relay requirements

Facilitate the onboarding process for new hires

Manage staff schedules to ensure operational efficiency

Oversee time management systems for staff

Ensure compliance with labor requirements

Coordinate alternate staffing solutions when necessary

Ensure staff compliance with:

All corporate and regulatory policies

Accurate and timely completion of required documentation

Regular communication with logistics teams

ADDITIONAL DUTIES

Oversee local vehicle maintenance and repair arrangements

Report incidents promptly to the Operations Director

Coordinate emergency responses for vehicle issues

Communicate operational impacts of emergencies

Conduct staff audits and ride-alongs

Perform any other assigned tasks that support company objectives

Assist delivery staff as needed

SKILLS AND QUALIFICATIONS

Valid driver's license with a satisfactory driving record

Clean background check and drug screening

Ability to work independently

Strong verbal communication skills

Capability to follow detailed instructions and make informed decisions

PHYSICAL REQUIREMENTS

Ability to drive in various weather conditions

Capability to drive for extended periods

Physical ability to lift and carry up to 50 pounds

COMPENSATION AND BENEFITS

This is a full-time, salaried position

Compensation is determined by role, individual skills, and corporate needs

Benefits include Major Medical, Dental, Vision, Disability Insurance, Life Insurance, and PTO.



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