Site Operations Manager
3 days ago
Waypoint Detailed Delivery is in search of a dedicated Field Manager.
Reports to: Director of Operations
Supervises: Team members at designated locations
Salary: Based on experience
KEY RESPONSIBILITIES
Serve as the main point of contact for site operations
Handle all communication regarding site matters
Act as a representative of the Waypoint brand
Maintain professionalism in all interactions
Utilize sound judgment in decision-making and communication
Perform daily data entry in Waypoint and client systems
Generate work orders as needed
Enhance daily operations using logistics optimization tools
Allocate routes and orders to drivers, overseeing the process
Collaborate with client personnel to foster successful partnerships
Assist in the development and enforcement of SOP documents
Update and communicate procedural changes as necessary
Uphold confidentiality regarding company and client information
STAFF MANAGEMENT
Provide guidance to drivers under your supervision
Exemplify strong work ethics and leadership
Train team members on client-specific procedures and equipment
Show respect to all Waypoint staff
Address staffing needs and relay requirements
Facilitate the onboarding process for new hires
Manage staff schedules to ensure operational efficiency
Oversee time management systems for staff
Ensure compliance with labor requirements
Coordinate alternate staffing solutions when necessary
Ensure staff compliance with:
All corporate and regulatory policies
Accurate and timely completion of required documentation
Regular communication with logistics teams
ADDITIONAL DUTIES
Oversee local vehicle maintenance and repair arrangements
Report incidents promptly to the Operations Director
Coordinate emergency responses for vehicle issues
Communicate operational impacts of emergencies
Conduct staff audits and ride-alongs
Perform any other assigned tasks that support company objectives
Assist delivery staff as needed
SKILLS AND QUALIFICATIONS
Valid driver's license with a satisfactory driving record
Clean background check and drug screening
Ability to work independently
Strong verbal communication skills
Capability to follow detailed instructions and make informed decisions
PHYSICAL REQUIREMENTS
Ability to drive in various weather conditions
Capability to drive for extended periods
Physical ability to lift and carry up to 50 pounds
COMPENSATION AND BENEFITS
This is a full-time, salaried position
Compensation is determined by role, individual skills, and corporate needs
Benefits include Major Medical, Dental, Vision, Disability Insurance, Life Insurance, and PTO.
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