Food and Beverage Operations Manager
1 week ago
Glen Oaks Country Club is seeking a highly skilled Food and Beverage Operations Manager to join our team.
Job Summary:The Food and Beverage Operations Manager will be responsible for overseeing all aspects of dining outlets and catering services, including set-up, food and drink service, and cleanup. This individual will focus on delivering exceptional quality presentation and customer service while ensuring the highest standards of supervision and staff management.
Key Responsibilities:- Leadership and Supervision: Supervise and train staff to ensure proper execution of events, maintain high standards of presentation and service, and ensure staff satisfaction.
- Event Management: Manage and coordinate member events and banquets, including set-up, food and drink service, and cleanup, while adhering to client specifications and Club standards.
- Staff Management: Supervise and train staff, including servers, bartenders, and kitchen staff, to ensure timely execution of events and maintain high standards of service.
- Quality Control: Conduct regular inspections of function rooms and equipment to ensure proper cleanliness, inventory, and orderly areas.
- Customer Service: Provide exceptional customer service to members and guests, ensuring their needs are met and exceeded.
- Financial Management: Process billing information using a POS system with accuracy and attention to detail.
- Regulatory Compliance: Ensure compliance with all applicable federal, state, and local safety and health regulations and Club standards.
Glen Oaks Country Club is an award-winning gated community and country club in West Des Moines, Iowa. Our club features a resort-style aquatics park, patio bar and ice cream shoppe, custom culinary offerings with an on-site Executive Chef, a fitness room with on-site personal trainer, and an 18-hole Tom Fazio designed golf course. We are committed to delivering exceptional quality and service to our members and guests.
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