Guest Services Associate II
2 weeks ago
We're seeking a Guest Services Associate II to join our team at Club Wyndham Long Wharf Resort. As a key member of our hospitality team, you'll play a vital role in ensuring our guests have an unforgettable experience.
What You'll Do:- Provide warm welcomes and exceptional service to guests from around the world.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and local attractions.
- Process cash and credit card transactions with accuracy and efficiency.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes and respond to their inquiries and concerns in a timely and professional manner.
- A professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write, and understand English.
- The ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- The ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
We offer a comprehensive benefits package, including medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, holidays, wish day paid time to volunteer, 401k with employer match, legal and identity theft plan, voluntary income protection benefits, and a wellness program. We're an equal opportunity employer and welcome applications from diverse candidates.
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Guest Services Associate II
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Newport, Rhode Island, United States Wyndham Destinations Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Services Associate II to join our team at Wyndham Destinations. As a key member of our resort staff, you will be responsible for providing exceptional service to our guests, ensuring their vacation experience is nothing short of memorable.Key ResponsibilitiesGuest Welcome and Check-In:...
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Guest Services Associate II
4 weeks ago
Newport, Rhode Island, United States Wyndham Destinations Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Services Associate II to join our team at Wyndham Destinations. As a key member of our resort staff, you will be responsible for providing exceptional service to our guests, ensuring their vacation experience is nothing short of memorable.Key ResponsibilitiesGuest Welcome and Check-In:...
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Guest Services Associate
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Newport, Rhode Island, United States Wyndham Destinations Full timeDeliver Exceptional Guest ExperiencesAs a Guest Services Associate at Club Wyndham Long Wharf, you will play a vital role in creating unforgettable memories for our guests. Your warm welcome, excellent service, and contagious smile will make a lasting impression on our visitors from around the world.Key Responsibilities:Provide warm welcomes and exceptional...
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