Guest Service Associate III Club Wyndham Onshore Resort
1 week ago
At Wyndham Destinations, we're passionate about delivering exceptional experiences for our guests. As a Guest Service Associate III, you'll play a vital role in making our guests' vacations unforgettable. Your warm welcome, excellent service, and contagious smile will set the tone for an unforgettable stay.
Key Responsibilities:- Provide warm welcomes and exceptional service to guests from around the world.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and nearby attractions.
- Process cash and credit card transactions with precision and accuracy.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Reserve and confirm reservations for individuals and/or groups.
- Provide guests with room rate quotes and respond to their inquiries and concerns in a timely and professional manner.
- A comprehensive benefits package, including medical, dental, vision, and flexible spending accounts.
- Life and accident coverage, disability, and paid time off.
- A 401(k) plan with employer match.
- A wellness program and employee assistance program.
- Opportunities for career growth and development.
We're a global company with a passion for delivering exceptional experiences. Our inclusive environment is built on a foundation of excellence, teamwork, and fun. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join us and build a career where memories start with you.
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