Guest Services Associate
2 weeks ago
At Wyndham Destinations, we're passionate about creating unforgettable experiences for our guests. As a Guest Services Associate, you'll play a vital role in making our guests' vacations truly special.
What You'll Do:- Provide warm welcomes and exceptional service to guests from around the world.
- Guide guests through the registration process, issue unit keys, and share information about the resort and local attractions.
- Process cash and credit card transactions with precision and accuracy.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Ensure a seamless check-out experience for our guests.
- Reserve and confirm reservations for individuals and groups.
- Provide guests with room rate quotes and respond to their inquiries and concerns.
- A professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write, and understand English.
- The ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- The ability to multitask and work in a fast-paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
We offer a comprehensive range of benefits to support your well-being and career growth. As a Guest Services Associate, you'll enjoy:
- Medical, dental, and vision coverage.
- Flexible spending accounts.
- Life and accident coverage.
- Disability benefits.
- Depending on position, paid time off, parental leave, and holidays.
- A 401(k) plan with employer match.
- A wellness program.
- An Employee Assistance Program.
We're an equal opportunity employer, and we welcome applications from diverse candidates. If you require any reasonable accommodation to complete your application, please email your request to our HR department.
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