Customer Service Representative

24 hours ago


Louisville, Kentucky, United States Central Bank & Trust Full time
Job Summary

Central Bank & Trust is seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our banking center, you will be responsible for providing exceptional service to our customers, assisting with a variety of banking transactions, and promoting our financial services.

Key Responsibilities
  1. Customer Service and Support: Provide professional and effective assistance to customers and potential customers with banking transactions, inquiries, and services.
  2. Sales and Relationship Building: Develop and maintain relationships with customers to achieve sales goals and provide exceptional customer service.
  3. Account Maintenance: Generate account maintenance requests, such as title changes, address changes, and stop payments, as requested by customers.
  4. Safe Deposit and Vault Management: Rent and release safe deposit storage boxes, maintain vault entry logs, and ensure customers are billed annually.
  5. ATM Balancing and Cash Handling: Assist with ATM balancing and perform cash handling duties as required.
  6. Training and Development: May train new Tellers/CSRs and mentor new staff members.
Requirements
  • High School diploma or GED
  • Minimum of one year of previous customer service experience in a retail environment or equivalent sales experience
  • Teller experience preferred
  • Excellent verbal and written communication skills
  • Strong organization, time management, follow-up, and selling skills
  • Proficient in Word and Excel
  • Ability to lead others in sales and service
  • Knowledge of banking products and services preferred
Benefits
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Paid Holidays
  • Employee Stock Ownership Plan
  • 401k Plan
  • Flexible Benefit Plan
  • Voluntary Life Insurance
  • AD&D Insurance
  • Discounted Banking Services
  • EAP (Free counseling sessions)
  • Discounted AAA Membership
  • Fitness Discounts
  • Vacation Purchase Plan
  • Interest-Free Computer Loan
  • Interest-Free Fitness Equipment Loan
  • Service Awards
  • Attendance Awards
  • Funeral Leave
  • Subsidized Parking (Downtown)
  • Sick Leave
  • Educational Assistance Program
  • Employee Wellness Program
  • Dell Computer Discount
  • Discounted Tickets
  • Cell Phone Discount
  • Jeans days to benefit local charities
  • Paid Identity Theft Protection
  • New Hire Incentive (for hourly employees)
  • Personal Day (available for full-time only)
  • Birthday Holiday (available for full-time only)
  • Wedding Days (available for full-time only)
  • Appointment Time (available for full-time only)
  • Long Term Disability (available for full-time only)
  • Life Insurance (2x salary)


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Answer customer calls and...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Answer customer calls...


  • Louisville, Kentucky, United States Chewy Full time

    About ChewyChewy is a leading online retailer of pet food and supplies, dedicated to delivering exceptional customer experiences and making a positive impact on the lives of pet parents and their furry friends.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing fast, fun and friendly service to our customers.Key Responsibilities:Answer the telephone with a smile in your voiceTake customer menu orders, explain special offers, and enter orders accurately in...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop in Louisville, KY. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and ensuring that every customer has a positive experience.Key Responsibilities:Answer customer calls with a...


  • Louisville, Kentucky, United States Service Corporation International Full time

    Our company, Service Corporation International, is a leader in the death care industry. We celebrate lives and honor the deceased. Consider a career with a company that values its associates and provides opportunities for growth.Welcomes client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing fast, fun, and friendly service to our customers.Key Responsibilities:Answer the telephone with a smile in your voice and take customer menu orders.Greet Carry-Out customers and assist with all...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Pizza Hut Shop. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring that they have a positive and memorable experience with our brand.Key Responsibilities:Answer customer calls and...


  • Louisville, Kentucky, United States CenterWell Home Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at CenterWell Home Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • Louisville, Kentucky, United States CoverMyMeds Full time

    **Job Summary**CoverMyMeds is a leading healthcare technology company that empowers patients to access the medications they need. We are seeking a highly skilled and customer-focused Customer Service Representative to join our team.About the RoleAs a Customer Service Representative, you will be the primary point of contact for our customers, providing...


  • Louisville, Kentucky, United States Chewy Full time

    About ChewyChewy is a leading e-commerce company that specializes in pet products and services. We are committed to delivering an exceptional customer experience and building a culture of innovation and excellence.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service...


  • Louisville, Kentucky, United States Advanced Solutions Full time

    Job SummaryThe Customer Care Representative provides exceptional customer support to clients and represents Advanced Solutions in a professional manner. They interact with clients to provide information in response to inquiries about products and services, and handle and resolve customer issues.Key ResponsibilitiesReceives customer requests, analyzes...


  • Louisville, Kentucky, United States German American Full time

    Job Title: 920 FT Customer Service SpecialistAbout Us: German American Bancorp is a leading financial services company that values its employees and customers. We are committed to delivering exceptional service and building strong relationships with our communities.Job Summary:We are seeking a highly skilled Customer Service Representative to join our team....


  • Louisville, Kentucky, United States CubeSmart Full time

    About CubeSmartCubeSmart is a leading provider of self-storage solutions, offering a range of storage options to individuals and businesses.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer...


  • Louisville, Kentucky, United States Joella's Hot Chicken Full time

    About Joella's Hot ChickenWe are a fast-growing restaurant chain dedicated to serving high-quality Southern-style cuisine with exceptional customer service.Job SummaryWe are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing an exceptional dining...


  • Louisville, Kentucky, United States CornerStone Staffing Full time

    **Job Summary**CornerStone Staffing is seeking a highly skilled Customer Service Representative to join our team in a healthcare environment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, caregivers, and providers through inbound and outbound phone calls.**Key Responsibilities:**Handle...


  • Louisville, Kentucky, United States Clay Robinson - State Farm Agent Full time

    Job Description**Position Overview**Clay Robinson - State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.**Responsibilities**Provide prompt, accurate,...


  • Louisville, Kentucky, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers through phone calls, emails, and other communication channels.Key ResponsibilitiesMake...


  • Louisville, Kentucky, United States Solutions 2 Go Full time

    Job DescriptionJob Summary:Solutions 2 Go is a leading global distributor of video game products, operating in 19 countries across North, Central, and South America, Europe, Africa, Australia, and Asia. We are seeking a highly skilled Customer Account Representative to join our S2G Logistics Team.Key Responsibilities:Customer Service: Provide exceptional...


  • Louisville, Kentucky, United States Pizza Hut Shop Full time

    We're looking for enthusiastic and friendly individuals to join our Pizza Hut team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Responsibilities:Answer customer calls with a smile and provide menu information and special...