Customer Service Representative
5 hours ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers through phone calls, emails, and other communication channels.
Key Responsibilities- Make high-volume calls to doctors and patients to discuss patient care and treatment options.
- Call patients back for follow-up conversations to ensure they are satisfied with their care.
- Re-enroll patients in Medicare and other healthcare programs.
- Review and process patient enrollment forms to ensure accuracy and completeness.
- Notify patients and healthcare providers of approvals, denials, and next steps in the patient care process.
- 1 year of experience in a pharmacy or medical setting.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet productivity standards.
- Proficiency in using computer software and systems.
- A competitive salary range of $16.99 - $17 per hour.
- A comprehensive benefits package, including health insurance, paid time off, and 401K contribution.
- A dynamic and supportive work environment with opportunities for growth and development.
Randstad is an equal opportunity employer and welcomes applications from diverse candidates. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
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