Customer Service Representative

7 hours ago


Louisville, Kentucky, United States Joella's Hot Chicken Full time
About Joella's Hot Chicken

We are a fast-growing restaurant chain dedicated to serving high-quality Southern-style cuisine with exceptional customer service.

Job Summary

We are seeking a skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing an exceptional dining experience for our guests, ensuring that every visit is a positive one.

Key Responsibilities:
  • Greet and Serve Guests: Greet customers warmly and ensure that they have a positive experience in our restaurant.
  • Take Orders and Process Payments: Take orders accurately and efficiently, and process payments in a timely manner.
  • Stock and Maintain the Restaurant: Restock supplies and paper goods as needed, and maintain a clean and organized restaurant environment.
  • Work as a Team: Collaborate with other team members to ensure that every guest receives exceptional service.
Requirements:
  • Excellent Communication Skills: Ability to communicate effectively with guests and team members.
  • Strong Customer Service Skills: Ability to provide exceptional customer service in a fast-paced environment.
  • Basic Math Skills: Ability to handle cash and operate a point-of-sale system.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment.
What We Offer:
  • Competitive Pay: Competitive hourly wage and opportunities for advancement.
  • Benefits: Opportunities for benefits, including health insurance and paid time off.
  • Team Environment: Collaborative and supportive team environment.


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