Customer Service Representative
4 days ago
Job Title: 920 FT Customer Service Specialist
About Us: German American Bancorp is a leading financial services company that values its employees and customers. We are committed to delivering exceptional service and building strong relationships with our communities.
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch service to our external customers, including engaging in meaningful conversations, verifying account information, and performing loan and deposit transactions.
Key Responsibilities:
- Support external customers through various channels, including phone, email, and in-person interactions
- Verify account information and perform loan and deposit transactions
- Uncover client needs and provide solutions to meet their financial goals
- Work collaboratively with the Retail team to support clients and team members in surrounding counties
- Manage multiple priorities and conflicting demands in a fast-paced environment
Requirements:
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and work with sensitive information
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Passion for building and maintaining customer relationships
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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