Patient Service Representative for Abrazo Biltmore Cardiology
2 weeks ago
Job Summary
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Abrazo Biltmore Cardiology. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.
Key Responsibilities
- Greet patients and families, providing a warm and welcoming environment
- Answer and direct phone calls, making appointments and confirming schedules as needed
- Collect and verify patient demographics, insurance information, and co-pays
- Assist with patient check-in and check-out processes, including referral processing and scheduling
- Charge entry and patient balance processing
- Distribute information to patients regarding office policies and procedures
- Explain and enroll patients in the patient portal
Requirements
- High school diploma or equivalent required
- One year of customer service experience, preferably in a hospital or physician office setting
About Tenet Health Central Coast
We are committed to delivering quality care and exceptional patient experiences. Our team is dedicated to creating a positive and supportive work environment that fosters growth and development. If you are a motivated and compassionate individual who is passionate about delivering outstanding patient care, we encourage you to apply for this exciting opportunity.
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