Patient Service Representative for Abrazo Biltmore Cardiology

2 weeks ago


Phoenix, Arizona, United States Tenet Health Central Coast Full time

Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Abrazo Biltmore Cardiology. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities

  • Greet patients and families, providing a warm and welcoming environment
  • Answer and direct phone calls, making appointments and confirming schedules as needed
  • Collect and verify patient demographics, insurance information, and co-pays
  • Assist with patient check-in and check-out processes, including referral processing and scheduling
  • Charge entry and patient balance processing
  • Distribute information to patients regarding office policies and procedures
  • Explain and enroll patients in the patient portal

Requirements

  • High school diploma or equivalent required
  • One year of customer service experience, preferably in a hospital or physician office setting

About Tenet Health Central Coast

We are committed to delivering quality care and exceptional patient experiences. Our team is dedicated to creating a positive and supportive work environment that fosters growth and development. If you are a motivated and compassionate individual who is passionate about delivering outstanding patient care, we encourage you to apply for this exciting opportunity.



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